Question about Creative Labs ZEN Stone MP3 Player

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Creative Zen Stone mp3 w/ Built in Speaker

My mp3 was working fine this morning. Then when i tried to turn it on it stayed on this steady green light. then i tried to plug it in and the green light was still on and my computer said no device found. I tried to download the firmware to my mp3 but it said my Zen Stone was not connected.
(i tried reseting it)

help please

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  • Charlene Hayden Jul 17, 2008

    When I try to charge my mp3 player, it will not charge and my computer still says connect a device after I plugged it up. I have tried to reset the mp3 player and that doesn't work. When I try to charge someone else's device it charges but mine still says connect a device.

  • elgomez Oct 21, 2008

    i have the same problem exactly.   i dont know how to solve it. 

  • Anonymous Oct 24, 2008

    When I try to charge my mp3 player, it will not charge and my computer still says connect a device after I plugged it up. I have tried to reset the mp3 player and that doesn't work. When I try to charge someone else's device it charges but mine still says connect a device.

  • Anonymous Oct 31, 2008

    same problem here it happen when i cnnected it to a xbox360 =(

  • gu3ra Nov 30, 2008

    yup the same problem it sucks because i dont know what to do it wont turn on and when i plug it on to the computer the computer wont recognize it

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U go to the device manager on ur pc and uninstall the question mark its yellow look up how to go to the device manager and ur welcome i signed in n made an acc to help u cuz i just fixed mine like 1 min ago =)

Posted on Oct 31, 2008

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Go to "Start > Control Panel > Add Hardware" and it will automatically detect it. I had the same problem and I've just solved it :)

Posted on Feb 07, 2009

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Press the Reset botton ( I did it with a pin) and it worked.

Posted on Feb 07, 2009

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I have a creative zen vision w and have lost my start up cd..running windows 7 on 32bit is there any way i can download this for free.


http://support.creative.com/Products/ProductDetails.aspx?catID=948&subCatID=958&prodID=16424&prodName=ZEN%20Stone&subCatName=MP3%20Players&CatName=Entertainment+Devices+%2f+MP3+Players&VARSET=prodfaq:PRODFAQ_16424,VARSET=CategoryID:948
Copy and paste the above link into your browser's address bar and scroll all the way down to the bottom of the page. On the right hand side is a button that will allow you to automatically update the software for your Zen Stone. If that does not resolve your issue, the last link on that very same page, Starter Pack 1.51.03, his starter pack is updated with the latest software and User's Guide for your Creative ZEN® Stone player and Creative ZEN Stone player (with built-in Speaker). It enables you to drag audio files to and from your player using Creative Media Lite. For more details, read the rest of this Web release note. The starter pack can also be found at www.creative.com/zenstone, and it includes the following:
  • Creative Media Lite (1.51.03)
    Rips CDs, transfers media files and controls your player's volume restriction level.
  • User's Guide
    Provides information on using your player.
Added Features or Enhancements:
  • Enables you to drag audio files to and from your player using Creative Media Lite.
  • Adds an audio playback feature in the Creative Media Lite window.
  • Enables the conversion of unreadable tag properties of audio files in Creative Media Lite.
Requirements:
  • Microsoft® Windows Vista®, Windows® XP Professional x64 Edition, Windows XP Service Pack 2 or later
  • USB port
  • Creative ZEN Stone or Creative ZEN Stone (with built-in Speaker)
Note:
  • To install this starter pack
    1. Download the ZENStone_PCApp_CLI_L4_1_51_03.exe file into your local hard disk.
    2. Close all application windows that are currently running.
Double-click the downloaded file and follow the instructions on the screen. That should resolve any issues you have by not have the original Start up Disk!

Aug 08, 2011 | A D S Creative Technology ZEN Stone with...

1 Answer

When I turn the Stone Plus on, it only stays on for a second before switching off again. No messages and it was charged fully (until the blue light blinked). Any ideas?


try to charge it again, if it's still dont work, creative can fix it, you have do ship it first with them.browse the creative websit.:)

Sep 28, 2009 | IOPlus Creative Technology ZEN Stone Plus...

1 Answer

Need manual for zen creative 2gb mp3 player



You can find the manual here:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17437&prodName=ZEN+Stone+Plus+with+built-in+speaker

Mar 26, 2009 | A D S Creative ZEN Stone MP3 Player

1 Answer

My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

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Creative Zen Stone 1GB


idk bro wht can i see i slept with my zen stone last night and i woke up in the morning and now it wont turn on anymore i wont even turn on =( its been todays that i havnt used it this sucks

Aug 04, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative Zen Stone 1GB


you may need to update (and format) the firmware of your stone, it is downloadable from creative but unfortunately their support site is under repair.

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

once they're back on, open the site, click support then downloads, get the firmware upgrade utility (inside it is the firmware) the just run it on your PC with the Stone connected to it.

good luck.

Jun 23, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Turns on, lights up, but DOES NOT PLAY!!!


i would recommend that you call creative and have them do a firmware upgrade on the device...usually that solve the problems/..

Jan 26, 2008 | Creative Labs ZEN Stone MP3 Player

2 Answers

Frozen green light


I would recommend that you get a firmware upgrade..since you have a hard drive on your device instead of a flsh card..i would recommend you to call creative so they can do a firmware upgrade on the device...

Jan 25, 2008 | Creative Labs ZEN Stone MP3 Player

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