My mother's Zenith XBV342 dvd player will not open so she can retrieve the disc. When she presses the open button, the readout says "open" but the tray will not slide out. She has tried to gently pry the tray open, but it won't budge.
dvd tray not opening found no hole for paper clip
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Progressive scan mode is used by DVD players to artificially scale standard resolution DVDs to HD resolution, usually 720i. Is your set capable of receiving HD resolution? If not, that is probably why you are getting the blue screen.
In order to open the disc tray.apply one of the following solutions; --- Turn off the DVD player. Unplug the power
cord from the AC outlet for 30 seconds. Plug the power cord back
into the AC outlet. Try to open the disc tray. --- If the disc
tray still does not open, simultaneously press the POWER + STOP + EJECT
--- If the disc tray still does not open, simultaneously press the DISC1 +
STOP + EJECT buttons , --- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons. If the problem is still unresolved, a service may be required. good luck...
Hi All I had a similar problem with my fathers XBV342, my problem was that the DVD tray would open but when a disc was inserted it would close then open again time after time. I took the top off of the unit and the front cover fascia panel off then checked the tray movement, I found that the belt for the tray motor located near the front of the tray was loose, which meant that the motor did not raise the drive motor to its correct location, which in turn didn't allow the motor to turn the disc, this causes the tray to open again, I guess it thinks it has a misaligned disc and ejects the tray, I hope this helps someone.
Try this to disabel the progress scan mode:
Pointing the remote at the player, press the STOP key to stop any disc
that is playing. Next, press the STOP key again and hold it for five
seconds before releasing it. This should turn the Progressive Scan