Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
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Posted on Jan 02, 2017
If the beater bar does not spin freely, and the belt still seems to be in place, then you may not need a new clutch, but you may need to reset the clutch. This is done very simply by keeping the beater bar section of the vacuum flat on the floor and reclining the handle all the way to the floor so the entire vacuum lays flat. There is a mechanism in the vacuum which resets the clutch. You will probably not hear anything when the clutch resets. I sat on the phone for an hour and a half to hear this simple technique is built into the vacuum, but excluded from all instructions and website customer service information.
Posted on Oct 22, 2007
Dyson animal will not stand up and question...
Posted by madmimi on May 28, 2008
my dyson will not stand up by itself=catch seems to have failed and online instructions from dyson have not solved the problem- can anyone help
my second question is will dyson replace my lifetime hepa filter that is located beneath the debris collector, it is very black and is not washable
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
In answer to your 1st question, you may want to check with a factory authorized vac dealer who does repair on the Dyson vacuums to see if they can correct the problem, or call the Dyson factory phone # listed below for the nearest vac dealer in your area. 2nd question. The Hepa filter is mostly a wear item and I was not aware of the lifetime Hepa filter and that also would be a good question for the factory to answer, I could not find an answer to the questions and they might be able to clarify the answer to both your questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 email@example.com
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.
Posted on May 28, 2008
Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!
Posted on Oct 29, 2009
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