Question about SanDisk Sansa e270 MP3 Player

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My display is turnin pink?

I got my sansa just about 6 months ago and rarely use it... now i want to add new songs so when i plugged it into my computer and it said i was loading my mp3 just froze and the display turned pink realy slow while on my computer said it disconnected! What is happening and is there way to fix it???

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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1 Answer

I accidently went to settings and went to format and presses yes and it deleted everything i had. It happened like 6 months ago. Over the 6 months i have started over with putting songs on it and...


Unfortunately, you have likely overwritten the old songs by copying new songs.

One free product worth trying is Recuva (http://www.piriform.com/download)

Download and install Recuva, plug the mp3 player into your computer, and see what can be recovered. Even if you can see some of your old songs they might be corrupted so make sure to listen to them.

I hope this has been informative.

Mar 07, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't get songs to play, can't add songs


I plug mine into the usb port . then i open the file where the folder says music. in the music folder i remove or delete files from it. then i add copies of new ones. that's the only way i can add music to mine because mine won't form at it with the converter. the converter says its the wrong format.but this way works fine for me. the copes i add are mp3 media player or quick time

Sep 02, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

Screen turning pink!!!???


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 16, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

The display screen is turning pink??


mine did that so i had 2 unscrew the back and remove the battery then when i had put it all back together it worked

Jun 15, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

MP3 needs to refresh DataBase?


You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


sincerely,Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

WONT DELETE!!!!


first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player

Mar 05, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Not able to delete the songs


Sure. Just plug it in. Go to "My computer" RIGHT click on the sansa m240 icon and choose FORMAT. Let me know if this worked. (and don't forget to rate my solution). Best, D.

Aug 13, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Weird file in my Sansa e250r.


go to www.download.com and search for a program called Unlocker 1.8.5 it's free... after installation, right click the file to unlock the file and it should be fixed to delete... I was on here cuase my unit froze...

Jul 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant transfer anything to my player (e250)


i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?

Mar 05, 2007 | SanDisk Sansa e250 MP3 Player

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