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Home Phone Line Buzzing

I have At&t digital home phone service and internet. My Phone box is on the outside wall of my house. I have dish network for my TV.
I have filters on all phone jacks in the house and my internet is DSL with a modem.
I have had this phone line for 12 years and have never had one problem.
All of a sudden last week I tried to fax something and it would not connect.
The other end picked up and all the beeps and fax noises were goin on but it just wouldn't connect. Then I pick up the hand set and there is this loud low tone buzzing. I then called my home phone from my cell phone and it
picked up but the buzzing was heard on both sides. I called at&t service and they said they sent someone out but he couldn't find anything wrong.
They want to charge me 40.00 down and 99.00 and hour just to walk in the house. I didn't do any thing different to my phone so I know it is not my fault. Can anyone maybe help me to figure this out. I already disconnected my home alarm, unplugged every filter cleaned out the jacks re-attached them. the buzzing is still there and the faxes will not go thru.
Help
Thanks K

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  • ROHONI Jun 26, 2008

    I ALSO HAVE AT&T WITH A SIMILAR PROBLEM. MY INTERNET WORKS BUT NOT MY PHONE LINE. THE WANTED TO CHARGE ME 76.00 TO COME OUT AND SEE IT THE PROBLEM IS ON THEIR END AND IF NOT I HAVE TO PAY. IF THEY COME IN TO LOOK THE WANTED 200.00 + DOLLARS TO FIX. MY PHONE JUST BUZZES NO DIAL TONE BUT THE INTERNET WORKS. SOME ONE PLEASE HELP

  • digger51 Jul 07, 2008

    I have experienced the same "buzzing sound" on the land line at home. I have wireless internet service - via a DSL modem located in the garage. I have internet service but no "dial tone" on my land line. I've disconnected all the portable land line handsets - and even used an old "Princess" phone to make sure it wasn't in the phone itself. The "Princess model" has the same symptoms just a "buzz" and no dial tone. The phone company has already been out - and said that they have service to the interface. When I call the land line number with my mobile - I get a "busy" signal.

  • gnealj Sep 09, 2008

    Exactly the same.  Loud, medium-high buzzing instead of a dial tone on the base phone and each of three satellite phones.  Plugged in another phone with same results.  AT&T confirms that there is no dial tone.  They are willing to send someone out, but I'd like to be armed with some info before they do that. Any thoughts as to what it might be?

  • krisankus124 Sep 13, 2008

    when i pick up my phone it makes this buzzing sound, i switch the phone but it still happens. No one can call my phone

  • al2009 Dec 23, 2008

    Same problem. It may have to do something with the grounding

  • Anonymous Jan 31, 2009

    I have a loud buzzing noise no dial tone on my phone line, the phone company has been out and said its inside my house. We have unplugged the lines check for loose wireing connections and made sure that there is no damaged wires. The phone will work correctly at times.

  • rcbelk May 08, 2009

    Same home phone buzzing problem. We had a big storm. Lightning struck near the house. Now the buzzing. Direct TV and internet still work fine. I have ADT alarm system in the house but never activated it. Unplugged from the wall years ago cause it occasionally beeps for no good reason. Tired rebooting satellite and dsl modem (suggested by ATT tech who says its not on outside wiring problem).

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This phenomenon is the phone lines and phone instrument rectifying the RF signal from your cell phone as it communicates periodically with the cell sites. The energy is rectified (turned into voltage) by the phone lines and appears as a buzzing pulsing noice in the home phone. This will trash a fax compeltely. There is NO solution except to thrn of the cell phone or orient it away from phones and phone lines sufficiently to stop the interaction. You could put hte phone in a RF proof bag (metalized film) which would then prevent it from receiving an incoming cell call. Either way, you lose some usability of either home or cell phone for the duration of the issue.

Posted on Mar 11, 2010

Don't know if this helps - BUT - the phone company finally admitted that their "tech" hadn't checked the alarm interface well enough - and the problem was with the charge on the alarm system

Posted on Sep 14, 2008

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Did anyone ever get an answer for this, I am having the issues, just popped up in the last week.

Posted on Sep 14, 2008

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Check Grounding Connection. Also check Security Alarm interface

Posted on Dec 23, 2008

3 Suggested Answers

zeusfaber
  • 247 Answers

SOURCE: buzzing tone. Can barely hear caller's voice because of the buzz

Two things to look at:

First, check the base station isn't too close to some interfering item of electronic equipment - try moving it to see if the problem diminishes.

Second, unplug the cordless phone and put a traditional corded phone in instead (if you don't have one lying around, it would be a wise investment to get one, otherwise you'll be without a phone service if your power goes out). If the buzz is still there, the problem lies with your line rather than with the phone (and that's the TelCo's problem, not yours).

A.

Posted on Nov 28, 2008

divatif
  • 39 Answers

SOURCE: No dial tone, just buzzing noise - should be 2 line phone, 1 jack

What you need is a dsl filter since you are working off a splitter. You can usually get these for free from your phone company.

Posted on Mar 20, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

When receiving calls on my triple cd445 cordless phone it would ring once or twice and then cut off.How can i solve this problem


Unplug them all overnight, phone jack and power bases. Plus any other phone line devices, faxes etc. Plug the base unit and get someone to phone you. Then plug each unit in one at a time with a phone call in between. One of the units may be exceeding the REN number of units on your home phone line with all the devices you have.

If that doesn't pin point it, contact your phone service provider as you may have line problems including bad connections to the house itself. All your wires sit in boxes outside..

Jul 05, 2016 | Lands Phones

Tip

How to connect your VOIP phone service (IE Vonage, MagicJack, Via Talk) to...


Are you tired of being tied down to your computer area to use your VOIP phone service (IE Vonage, MagicJack, Via Talk or ITP)? Here is a way to make your existing home phone jacks work with your VOIP.

***** DO NOT USE THIS TIP IF YOU HAVE DSL (FROM THE PHONE COMPANY) FOR YOUR INTERNET SERVICE PROVIDER OR IF YOU ARE IN AN APARTMENT BUILDING*****

Items you will need-
  1. An existing home telephone jack near your VOIP service modem.
  2. A screwdriver
  3. A telephone cord long enough to reach from the VOIP service jack to the existing phone jack.
COMPLETE THESE DIRECTIONS EXACTLY AND IN ORDER OTHERWISE DAMAGE COULD RESULT TO YOUR VOIP MODEM.
NOTE THAT EACH HOME IS SLIGHTLY DIFFERENT AND MAY HAVE NON-STANDARD WIRING SITUATIONS OR HAZARDS UNFORESEEABLE SO THIS TIP IS TO BE DONE AT YOUR OWN RISK AND YOU WILL BE RESPONSIBLE FOR ANY CONSEQUENCES THAT ARISE FROM WORKING ON YOUR OWN HOUSE SUCH AS IF YOU DAMAGE ANYTHING OR GET SHOCKED OR FRY YOUR VOIP MODEM AND BURN DOWN YOUR HOUSE IT'S ALL ON YOU....

So hopefully I haven't scared you off from trying this tip since it is fairly simple to do but complements of lawsuit happy America I had to cover the disclaimers....

Let's get started...

First thing you need to do is to locate the main telephone junction box to your home usually located outside near the power meter. Here are some pics of some standard used boxes.5124c69.jpg
There is a screw keeping the customer access door closed. Loosen this screw and open the access door to expose the home wiring. Note: this screw does not usually come completely out. To set you at ease, yes it is completely legal for you to access this portion of the box. The portion that you are not supposed to access is restricted by a security bolt and can not be opened with a normal screwdriver.

Once you have the access door open there are two types of commonly used connections.

  1. The most common is one similar to this picture. Disconnect the lines attached to the test jacks.
    If you have more than one line here then loosen the screw terminals one at a time and place the wires from the other lines to the same terminals on Line 1 so all jacks in the home should be available.
    Note: there may be a cover over where the screw terminals are for where LINE 1or 2 are, simply pull the cover toward you to expose the terminals.
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2) The second style is very similar to the first but the area where the screw terminals are has a plastic rectangular bar about 2 inches long and 1 inch wide with telephone lines attached to it (often times Red and Green or Blue and White/Blue). If you have this style of connection push the side of the bar closest to the center of the box and then pull outwards and to the right this should expose the "Test Jack". Once the bar has been extended twist it 1/4 turn counterclockwise to remove it from its mounting bar. Use caution not to disconnect the phone wires attached to the bar.

Almost there and now the hardest part should be done.

Now return to where the VOIP modem is located and remove the telephone cable for the phone that was being used for your VOIP service.

Connect the new phone cord to the same outlet that the phone was connected to on the VOIP modem and then connect the other end to the home phone jack.

If you still want to connect a phone to the jack you are connecting to here then a simple telephone line splitter plugged into the jack will fix that.

Now try to connect a phone to any of the phone jacks in your home and you should have dial tone. Note that most phone service is made to comfortably handle 4 phones that connect to a phone jack.

on Jan 16, 2010 | Lands Phones

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Why does my phone say no line?


That means that it is not connected to the wiring that has voice data on it. IT cannot detect the voltage that should be there. Check the wires to the plug in to the phone jack.

Apr 09, 2014 | Lands Phones

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Crackling on home telephone line


This is an indicator of moisture getting into the outside phone line, insolation cracks over a period of years allowing water to enter. The problem can be usually located from the house to the poll, the remedy is to have the line replaced by the phone company. One final note, sub a known good working phone and replace the line from the phone to the wall to rule out the phone.

Aug 28, 2011 | Lands Phones

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My phone line is not working i have tryed another phone and the line is died


If neither phone is working it is 99% certain that the fault is outside the house. However take the top of the connection box where it enters the house and check the wires are still connected. Any carpets laid lately or workmen in house? If there is no sound at all it is a straight disconnection somewhere. If there is a buzzing or rasping sound it would indicate possible damp in the connection box.

Nov 02, 2009 | Lands Phones

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Inherited a NT5B05 3x8 with my house and I'm flumoxed...


By the year 2012 or 2013 it's not likely you will pay $20-30 for an additional land line instead of $10 for a cell phone :-)

The cabinet is a Digital Compact 308 for 3 outside lines and 8 digital extensions without caller ID. The system uses M7208/7310 and possibly 7324 phones. If you fetch $100 for it on eBay, I'd be amazed. Here's a stolen link to someone who has a description of one.

http://www.phonserv.com/1_308_meridian_norstar_phone_system.htm

Carl

Jan 12, 2009 | NorStar Meridian 9516 Corded Phone

1 Answer

I have 3 phone jacks in my home and right now on one of them gets a dial tone. The other two are completely dead. What could be the problem?


There should be a termination point outside your house where the local phone company connects to the wiring inside your home. These are usually wired for at least two phone lines. Sounds like your house was at one time wired for two numbers and the jack that is working was on one number while the other two jacks were on a different number. Best thing to do is connect all three jacks to the working telephone line outside the house. Good Luck. ...Mike

Aug 11, 2008 | Lands Phones

1 Answer

We have a number of phones in the house....none works. When the phone is picked up all you get is a buzzing sound


This could be any number of things here are a few ideas to help isolate the problem:
  1. Disconnect all phones from the wall jacks
  2. Connect a phone to each wall jack, one at a time and test. This will help you determine if one of the all jacks is bad. Use the same phone for testing each jack. If you have a phone that does not require AC power, use that phone to test. If the same phone works at every wall jack, one of your phones is bad. You can now test each phone alone until you find the bad phone.
  3. If after testing each wall jack, you still have buzzing on the line you will need to contact the telephone company to test the line coming into the house or apartment.
  4. If you live in a house and can access the "box" where the phone lines enter the house, there is usually a jack where you can plug the test phone into and check the lines BEFORE they enter your home.
  5. If you test at the entry box and your phone works, you have a problem with the wires in your home. If you still have the buzzing, it is probably a telephone company problem
Good Luck!

Aug 11, 2008 | Lands Phones

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Multi Phone Line Wiring Assistance


unless you are intending on using internet phones you will need to run new wire from the phone box ( on the outside of house) to each Room A and Room B. The general line is already run as I am assuming you already have 1 line in place.

Mar 11, 2008 | Lands Phones

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Home telephone wiring


Your wiring could be a mess of splicing, jumpers, additions over the years. It's impossible to know (or to really be able to help you) without being there in person.

Typically, you just have to worry about the red and green wires. The black and yellow are for a second line. This is of course only if you have standard 2 pair wiring.

If any work has been done recently I would concentrate on that area. If just one jack is removed or a wire cut by mistake that could easily take out your entire house. Also, if the red and green wires are touching anywhere that would also cause a problem.

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