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Home Phone Line Buzzing

I have At&t digital home phone service and internet. My Phone box is on the outside wall of my house. I have dish network for my TV.
I have filters on all phone jacks in the house and my internet is DSL with a modem.
I have had this phone line for 12 years and have never had one problem.
All of a sudden last week I tried to fax something and it would not connect.
The other end picked up and all the beeps and fax noises were goin on but it just wouldn't connect. Then I pick up the hand set and there is this loud low tone buzzing. I then called my home phone from my cell phone and it
picked up but the buzzing was heard on both sides. I called at&t service and they said they sent someone out but he couldn't find anything wrong.
They want to charge me 40.00 down and 99.00 and hour just to walk in the house. I didn't do any thing different to my phone so I know it is not my fault. Can anyone maybe help me to figure this out. I already disconnected my home alarm, unplugged every filter cleaned out the jacks re-attached them. the buzzing is still there and the faxes will not go thru.
Help
Thanks K

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  • ROHONI Jun 26, 2008

    I ALSO HAVE AT&T WITH A SIMILAR PROBLEM. MY INTERNET WORKS BUT NOT MY PHONE LINE. THE WANTED TO CHARGE ME 76.00 TO COME OUT AND SEE IT THE PROBLEM IS ON THEIR END AND IF NOT I HAVE TO PAY. IF THEY COME IN TO LOOK THE WANTED 200.00 + DOLLARS TO FIX. MY PHONE JUST BUZZES NO DIAL TONE BUT THE INTERNET WORKS. SOME ONE PLEASE HELP

  • digger51 Jul 07, 2008

    I have experienced the same "buzzing sound" on the land line at home. I have wireless internet service - via a DSL modem located in the garage. I have internet service but no "dial tone" on my land line. I've disconnected all the portable land line handsets - and even used an old "Princess" phone to make sure it wasn't in the phone itself. The "Princess model" has the same symptoms just a "buzz" and no dial tone. The phone company has already been out - and said that they have service to the interface. When I call the land line number with my mobile - I get a "busy" signal.

  • gnealj Sep 09, 2008

    Exactly the same.  Loud, medium-high buzzing instead of a dial tone on the base phone and each of three satellite phones.  Plugged in another phone with same results.  AT&T confirms that there is no dial tone.  They are willing to send someone out, but I'd like to be armed with some info before they do that. Any thoughts as to what it might be?

  • krisankus124 Sep 13, 2008

    when i pick up my phone it makes this buzzing sound, i switch the phone but it still happens. No one can call my phone

  • al2009 Dec 23, 2008

    Same problem. It may have to do something with the grounding

  • Anonymous Jan 31, 2009

    I have a loud buzzing noise no dial tone on my phone line, the phone company has been out and said its inside my house. We have unplugged the lines check for loose wireing connections and made sure that there is no damaged wires. The phone will work correctly at times.

  • rcbelk May 08, 2009

    Same home phone buzzing problem. We had a big storm. Lightning struck near the house. Now the buzzing. Direct TV and internet still work fine. I have ADT alarm system in the house but never activated it. Unplugged from the wall years ago cause it occasionally beeps for no good reason. Tired rebooting satellite and dsl modem (suggested by ATT tech who says its not on outside wiring problem).

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This phenomenon is the phone lines and phone instrument rectifying the RF signal from your cell phone as it communicates periodically with the cell sites. The energy is rectified (turned into voltage) by the phone lines and appears as a buzzing pulsing noice in the home phone. This will trash a fax compeltely. There is NO solution except to thrn of the cell phone or orient it away from phones and phone lines sufficiently to stop the interaction. You could put hte phone in a RF proof bag (metalized film) which would then prevent it from receiving an incoming cell call. Either way, you lose some usability of either home or cell phone for the duration of the issue.

Posted on Mar 11, 2010

Don't know if this helps - BUT - the phone company finally admitted that their "tech" hadn't checked the alarm interface well enough - and the problem was with the charge on the alarm system

Posted on Sep 14, 2008

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Did anyone ever get an answer for this, I am having the issues, just popped up in the last week.

Posted on Sep 14, 2008

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Check Grounding Connection. Also check Security Alarm interface

Posted on Dec 23, 2008

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zeusfaber
  • 247 Answers

SOURCE: buzzing tone. Can barely hear caller's voice because of the buzz

Two things to look at:

First, check the base station isn't too close to some interfering item of electronic equipment - try moving it to see if the problem diminishes.

Second, unplug the cordless phone and put a traditional corded phone in instead (if you don't have one lying around, it would be a wise investment to get one, otherwise you'll be without a phone service if your power goes out). If the buzz is still there, the problem lies with your line rather than with the phone (and that's the TelCo's problem, not yours).

A.

Posted on Nov 28, 2008

divatif
  • 39 Answers

SOURCE: No dial tone, just buzzing noise - should be 2 line phone, 1 jack

What you need is a dsl filter since you are working off a splitter. You can usually get these for free from your phone company.

Posted on Mar 20, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Toby White-Beebe
P.O. Box 474
Penryn, CA. 95663

(916) 300-9410 Cell
(916) 473-7409 Home Fax

2008 VA Certified NACI Low Risk Security Clearance
2008 VA OCIS/ROB Affirmation of Compliance
2008 VA Certified OIT Contractor
2008 Dell Certified Lead Systems Expert - DCSE
1999 A+ Certified Service Technician

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