Question about HP Photosmart 2610 All-In-One InkJet Printer

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I have an HP 2610v. When I try to scan it says I need to install or run HP software for this feature. I ran a check to see if I have the Basic version or Full version and I have the full version. I don't know what I should download to get my scanner to work. I'm afraid I'm going to mess up something with the fax or printer. PLEASE HELP!!! Thank You, Sharon

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Hello,

You can Scan from the computers side instead of using the button on the machine. With the machine turned on, open your start menu, then all programs, then accessories, and then Paint.

In the paint program, you can click File from the top left corner, and then "From scanner or camera" the scanning wizard comes up, scan your picture or document and it comes up on paint.

Anything else I can help you with?

Posted on Nov 07, 2010

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I just downloaded a driver for my HP PSC 1610 all in one and installed it, it prints fine but when i press the scan button it says: that i need to download software for this function. i downloaded the...


What OS (including the version) is running on your computer? Is it XP? The drv in the file name indicates that this is the basic HP all-in-one driver. For this, you must launch the scans from your computer. With XP, that means Paint (launch the program, choose File > Import from Camera or Scanner > New Scan)

If you want the full-featured software and to be able to launch the scan from the all-in-one, go to HP and check the specifications for runnng the Full Software. For XP, the PSC 1610 download is here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-30256-2&lc=en&dlc=en&cc=us&product=390315&sw_lang=&os=228 . The file name is: nn_rub_w01_Americas_Euro1_NB.exe .

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The basic driver automatically installs with windows 7.
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