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Easiest way is to insert micro sd card into your phone, copy all pictures to it, remove it and put micro SD card in your computer. If your computer doesn't have micro SD card slot you can buy an adapter that plugs into USB.
Try updating your phone's firmware.
Also, check your video file and make sure it isn't too big.
Cell phones have limited resources and movies with big resolutions sometimes are too demanding.
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As long as you have a 3gp converter on your computer, your phone can watch the videos. What you need is an SD card to put the videos on your phone. After formatting the card using your phone, put the card in your computer, and drag+drop the video files into the "My_Flix" folder. Re-insert the card in the phone and find the movie in My Flix.