I have a GE side by side,GSS22KGMA WW.
it has frost on the radiator looking thing, but it does not cool anything, or make ice, the only part cool enough is the bottom section on the freezer side, but not enough to keep icecream from melting,
I just changed the thermostat not too long ago, but still does not work.
Can you please help?
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It sounds like you have a defrost system problem. most commonly its your defrost heater on most GE ref. It can be located by removing the back panel of the freezer. If you remove the heater it can be tested for continuity at any parts distributor. I would also look for the quarter sized thermostat mounted at the top of the coils to see if it looks "popped" at the top. If it is then replace the thermostat. Hope this helps MJ
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong.
If you are hearing a clicking or buzzing then check out thelast two tips.
If your refrigerator is running but warm, then...
Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...
Look on the back panel inside the freezer for ice beginning to show. Most times when this happens the fresh food section is the first to notice. Your refrigerator has a control board on the back. If not defrosting the air flow to the fresh food section is greatly reduced. Let me know, Sea Breeze
either low in freon or defrost timer stuck or unit needs cleaning, remove front louver panel on bottom (either 2 screws or snap fit) look for timer then use small straight screwdriver to turn slowly till clicks then wait to see if working properly, if not could be problem. if you see a lot of dust bunnies while doing then clean with vacuum and do same to back area also
Generaly the control board controls everything sometimes you have a bad thermister GE has a help line I beleive it costs 20.00 bucks but you will need a meter and know how to use it and they willl talk you thru the repair .
I have no idea to this day, what caused the complete lack of cooling in my freezer and refridgerator. However, it seems to be working fine now. All I did was turn the compressor and fan totally off, let it rest for a few minutes, and then turn it back on. It seems to have "re-booted the system, and now everything is working normally. The ice-maker is once again making ice! It has been three days or so now, and so far, so good!
First point: The entire fridge is cooled by the freezer section. A fan blows air across to the food section. 2) Every 8 hours or so, a timer shuts off the compressor cycle, and starts up a heater to defrost the freezer coils. If the heater(s) are burnt out, or if the safety thermostat (to prevent overheating) is open, then you will have no defrost. The coils will frost up and eventually prevent airflow to the food section. Milk goes sour. 3) In rare circumstances, the timer itself can stall. This cause the same symptoms as above, but this is not as common as the other 2 causes of No Defrost. Sequence: Check heater continuity. Check safety thermostat continuity while cold. Check defrost timer operation. Hope this helps. I am a journeyman with 39 years exp. Happy New Year.
it could be a defrost heater problem . the heating cycle is not defrosting the ice that is why your having frost build up. the heater could be damaged, thermosdisc damaged, electronic timer module damaged.try thawing it up by unpluging it for a day or two until there is no more water dripping at the back then try it again, im sure the refrigerator section would cool again for a week or two before it wouyld go back to the same problem. dont forget to bring back the setting to 5 for freezer and 35 for refrigerator in order for the thermostat to work.
the back panel inside the freezer has screws in it. take out the screws to remove that panel. the coils are behind that. melt all the frost. youll see one or 2 heating elements in there also. replace the elements. its a common ge problem. this will fix the problem