Question about Stainless Garden Sun Steel Propane Patio Heater

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I was not given a assembly manual when I purchased a Garden Sun 41,000 BTU Model HSS-A-SS from Lowes here in Canada. What site can I find assembly instructions. Cheers!

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Go back to Loews they will satisfy you, or go to Garden sun website.

Posted on Nov 07, 2010


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Manual for craftsman tiller 071-29932991

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  • If your model was purchased in and you are located in the United States,please call 888.873.3829
  • If your model was purchased in and you are located in Canada, please call 1 (855) 649-5967.

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Uberhaus model 38115211 curtain assembly

Hello, Bruce -

Is your question about a retractable sun shelter with curtains manufactured by Uberhaus? See:

Did you purchase it new? If so, the full assembly instructions, including how to assemble and attach the curtains should have been included with the product. If you purchased it new at a bricks and mortar store or through its online site, you should be able to contact the store Customer Service department and ask for a set of assembly instructions.

It seems that Uberhaus is a private label brand name for home products sold by Rona in Canada. If you purchased the sun shelter at a Rona store or the Rona website, this is the link to the Rona Contact Us web page:

I have no idea if you reside in Canada or not. receives questions from people worldwide.

Or, did you purchase the sun shelter second hand without the assembly instructions? I have not yet found the home website for Uberhaus, so you will still need to contact Rona Customer Service and ask if you can purchase a copy of the assembly instructions (PDF downloadable version - Adobe Acrobat Reader software, free, needed; or a print "hardcopy" version.)

Best wishes.

Jul 01, 2018 | Heating & Cooling

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How much does the hss-a-ss stainless steel patio heater cost?

There are many generic patio heaters that use standard model codes, it can be very difficult to find who the supplier is. HSS or SS is a standard Chinese factory code, to find a price and supplier take a look locally or via the web and ask for Chinese patio heaters. Worth asking if they have a stainless steel burner, many just fit a chrome or tin plated burner, for more information found this very useful specialist patio heaters.

Jun 08, 2012 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I need the instructions on how to put my patio heater togeth

There is a specialist patio heater company that might help, they have lots of help pages, see patio heater tips, try emailing them for a manual.

Nov 22, 2011 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I need a manual for a Garden Sun Model HSS-A-SS. The box didn't come with instructions

Did you get an answer to your question? Trying to pursue MFG warranty but for the life of me can't figure out who to call. Tried Home Depot where we purchased - no clue.

Nov 20, 2010 | Stainless Garden Sun Steel Propane Patio...

2 Answers

My patio heater snapped off, in half, where the pole meets the base. It was on a deck that has walls so it isn't like there was even a lot of wind hitting it. Anyone know if I can get this covered? I have...

The Warranty information is on page 12 for the HSS-A-SS model. I had the exact same thing happen to my patio heater and am interested in any response from people that have had success getting this problem fixed in a fair manor.
The failure on my patio heater was at the weld of the lower pole to the base flange. I'm an engineer and know that that weld should not fail without a huge stress and lots of obvious bending around the weld prior to failure. Mine had no signs of bending around the failure so I believe this is a faulty or very low quality weld issue from the manufacture. I called the number in the manual and was basically told that they do not warranty tip overs but I could take it back to Home Depot and see if they would replace it. I never mentioned that my heater had tipped over! Garden Sun is obviously not in the business of protecting its name and will put words in your mouth to try and get out of something that is obviously a product quality issue. They appear to be exercising loop holes in the Garden Sun warranty. I'm sure there are other loop holes as well because the representative asked me if I had pets (what does that have to do with the strength of their product).
Please pas along if and how you were able to resolve this issue and I'll update if I'm successful at Home Depot.

Apr 08, 2010 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I purchased GardenSun Patio Heater Model: HSS-A-SH and no screws or bolts came with it. How do I get or replace them? Thanks

Go back to where you got it and tell them. They should provide the needed pieces, free. If you have to buy them, they still should know what to give you. Good luck...Lee

Nov 24, 2009 | Stainless Garden Sun Steel Propane Patio...

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Pilot light will not light in the first place

Thermocouple only has an effect after the pilot is lit to keep it lit. either the pilot supply line is clogged the valve is bad or the regulator is failed shut. Try moving the regulator to your gass grill or vice versa to eliminate the regulator. Blow out the pilot tube with compressed air. If these dont work it's the valve.

Aug 08, 2009 | Stainless Garden Sun Steel Propane Patio...

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