Question about ASUS Eee PC 901 XP Notebook

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Hi my wife's computer has just been hit with THINKPOINT and we cant get rid of it and we cant even get past the box to get to all of our personnel stuff. Please anyone can you help

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When u turn on your computer hold down F 8 and look for lastknow configuration use the arrow keys to highlight it then press enter see if that works

Posted on Nov 07, 2010

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This page may help you. The gang at BleepingComputer are very knowledgeable and the site's a good place to get help.

Posted on Nov 07, 2010

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1 Answer

Think point security screen comes up and I cant get access to the internet. how do I fix this?


This a virus! If you don't have important files better to revert it back to factory settings. When the system restore option is still accessible you can try this as a quickfix
If you're a computer savvy person try deleting these files and entries, else call IBM Thinkpad software support: %UserProfile%\Application Data\hotfix.exe %UserProfile%\Application Data\thinkpoint.exe

Remove the following associated registry entries:
HKEY_CURRENT_USER\Software\PAV HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "thinkpoint" HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon "Shell" = "%Documents and Settings%\[UserName]\Application Data\hotfix.exe"

Feb 21, 2011 | IBM ThinkPad T40 2374 Notebook

2 Answers

My toshiba satellite l455d-s5976 laptop is only giving me a blank/black screen after the welcome screen. what do i do?


can you please be more specific?
========================
Is it after the Toshiba logo or Windows logo?

Dec 28, 2010 | Toshiba Satellite L455DS5976 Notebook

1 Answer

Well thinkpoint has took over my whole system


On another computer with Internet access, do a Google-search for "remove thinkpoint".
Read some of the "top ten" results, for advice on how to manually remove the computer-virus.

Dec 08, 2010 | Compaq Evo N610C Notebook

1 Answer

How can get rid from Thinkpoint


A "Thinkpoint" is a computer-virus. On a virus-free computer, Google-search for 'remove thinkpoint'
to get some good advice.

Or, follow best practises, which state that you can never remove 100% of a computer virus.

So, disconnect the old disk-drive, and purchase a new disk-drive.
Install Windows onto the new disk-drive.
Install anti-virus software on the new disk-drive.
Connect the old disk-drive as a "slave" device.
Copy all your data files from "old" to "new".
Use the anti-virus software to scan the "old" disk-drive.
Completely "wipe" the old disk-drive, and then use it as a "backup" drive,
e.g., once a day/week/fortnight, copy everything from your 'My Documents' folder to that "old" drive.

Nov 26, 2010 | Computers & Internet

1 Answer

Hi Guru i have a problem with my pc its a leptop acer aspire windows xp its like i dont have any icons en no start menu, and i type eplorer.exe its not working ?


On a different computer, access http://www.google.com and enter 'remove thinkpoint virus'.

The 'ThinkPoint' software is a computer-virus, that causes the symptoms that you are reporting.

Nov 13, 2010 | Computers & Internet

1 Answer

Need some help have hp pavilian laptop and tried to get on internet and screen came up and said microsoft esntialls found a severe threat it was win 32 trojan or something told me to scan to fix and i did...


It could have been a "trojan" that was imitating the "look-and-feel" of Microsoft Security Essentials software, trying to convince you to download 'ThinkPoint' -- which itself could be a computer-virus.

Can you use "System Restore" to go "back" in time to a checkpoint created a few days ago,
i.e., before your computer was infected?

Nov 06, 2010 | Computers & Internet

4 Answers

Oh my god . so , i have this "anti virus " cleaner on my computer. i have no idea how i got it to install because i have never seen it before . ever . so , a couple of days ago , i started my computer...


Try hitting "F8" repeatedly right after you power on... you should see a Windows startup menu. Choose "Safe Mode With Networking"

If it boots up, try installing Malwarebytes again. If that works, Update it and run a full scan... it should clean up the bug you picked up....

Good Luck!

Oct 22, 2010 | Compaq Computers & Internet

2 Answers

Hi! I have think point virus since 2 days ago and I did all what you have said(Malwarebytes? Anti-Malware, ad.aware) but after that my internet it´s not working, I did in safe mode with networking,...


After the ThinkPoint screen loads push the command CTRL+ALT+DELETE quickly. This will bring you to task manager. Open the tab called Processes, find the process hotfix.exe and end it. The rogue program should be gone now. Next, you need to bring your Desktop and taskbar back. While in task manager go to File and select "Run new task". Type explorer.exe in the open box. This will bring back Windows explorer. More detailed instructions are given below. At this point you should be able to download anti-malware software which will remove ThinkPoint.
http://deletemalware.blogspot.com/2010/10/how-to-remove-thinkpoint-uninstall.html

Oct 20, 2010 | Compaq Computers & Internet

1 Answer

How do i get rid of think point?


Hello,
1. Restart your computer. Once the ThinkPoint window comes press Ctrl+Alt+Delete or Ctrl+Shift+Escape. You should now see the Windows Task Manager screen. Click on the Processes tab. Then click and highlight hotfix.exe and click End Task. If it asks you "Are you sure you want to terminate the process?" click yes. This will close the ThinkPoint program.
2. While in Windows Task Manager, click the File -> "New Task (Run...)" button on the bottom right. Type inexplorer.exe and click OK. Your desktop and icons should start up as normal.
3. Download malware removal tool and scan the computer. You can use Malwarebytes antimalware, superantispyware or spyware doctor.
Source: http://deletemalware.blogspot.com/2010/10/how-to-remove-thinkpoint-uninstall.html

Oct 18, 2010 | Computers & Internet

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