Question about Electrolux Epic 6500 Vacuum

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When I vacuum with the power nozzle, it keeps cutting off. Do I need to replace the hose or the power nozzle?

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Not necessarily. It's hard to tell without checking it out. I strongly recommend taking it to an authorized Aerus Electrolux store and letting the service tech check it.
If you have the "Sidekick", you can try using it. If it still cuts out, it's the hose. If not, the wiring in the power nozzle is loose or worn and needs to be replaced.
Keep in mind that you may not need to replace the hose or power nozzle, just have some wiring repaired.

Posted on Nov 07, 2010

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Power head does not work canister does . There is voltage at the power head.


Although it could be a multitude of things that keep the power nozzle from operating properly, the most likely is, since it's an Epic series, Is that the power nozzle elbow assembly needs replaced as the fine wires and top of the elbow tend to break/short after 5-10 yrs. of use.
It's also very well possible that the power nozzle reset switch or hose switch at top of handle is defective. Try plugging the power nozzle directly into the hose handle assembly and turn machine on. If the power nozzle still doesn't work, it's definitely a problem directly with the power nozzle.

Hope that helps!
Mick

Mar 14, 2015 | Electrolux Epic 6500 Vacuum

1 Answer

My kirby heritage II vacuum hose has a cut near the end of the metal nozzle. Is there a way to replace just the hose or even just cut off the damaged section and reattach to the metal nozzle?


We do carry a brand new Heritage II hose here. I do not know how you would cut and reattach the hose without losing hose integrity. You can try submerging the end in warm almost hot water and pulling off the end, cut the hose, and squeeze the end back in. But your hose will be shorter and I am not sure if it will work depending on how it is torn.

GoodVac.com Technician
www.goodvac.com
1-800-775-6586

Sep 13, 2014 | Kirby Heritage II Vacuum

2 Answers

The motor on my carpet tool (beater brush) stopped running yesterday. The main vacuum still works, but the switch for the carpet tool just clicks and doesn't turn it on.


Knowing the model would help.
Possible problems:
Broken or disconnected wire in hose, connections, power nozzle.
Hose needs replaced. Check all connections for discoloration and cracked supports. Have power nozzle checked at a vacuum shop. Depending on the model, take it to an authorized Aerus Electrolux store for this.
Bad power nozzle motor Needs replaced.
Bad switch. Take the whole machine in for thorough check and repair..

Jan 25, 2011 | Electrolux Vacuums

1 Answer

Whenever we use our central vac the power cuts in and out often. It happens at all outlets. When I borrowed the neighbour's hose it did the same thing. So I assume I can rule out a short in the hose. Any...


Not necessarily. If the neighbors have the same problem, it could still be the hose. Try your hose at their place.
You can also use their hose AND power nozzle at your place. If their power nozzle works fine, then it's loose or worn wiring in your power nozzle or connection. Also, you can try your power nozzle at their place to double check.
Check your power nozzle connection for discoloring, breaks, cracks, etc. Take to a shop to check internal wiring.

Oct 31, 2010 | Filter Queen Vacuums

1 Answer

The motor running the beater bar on ny Electrolux canister vacuum cleaner runs intermittently. It runs about 2 minutes and then cuts off and automatically starts again after a 1 to 2 minute interval. I...


Check all the wiring connections to make sure they're tight.
1/2. Wiring to power nozzle motor or reset switch is loose.
1. Cord from power nozzle to upper wand. If the plastic portion of the wand is cracked near the cord connection, or the connections are blackened, they need replaced.
2. Wiring connection from hose handle to upper wand. Check for cracks and discoloration as in 1 above. Replace if necessary.
3. Hose connection to vacuum. Not likely, but possible.
4. There could very well be a break in the hose wiring.
You may need to take your vacuum, with hose and power nozzle, to an authorized Aerus Electrux service shop. They can try a new hoze to see if that's the problem. If there is a break in the wiring, the hose is probably worn in other areas as well, and should be replaced.

Oct 16, 2010 | Electrolux UltraLux 2000 Bagged Canister...

1 Answer

Central vacuum won't start even after depressing the reset button on the carpet sweeper. Hose and wand appear to be unclogged.


Is it only the power head that's not working, or the central vacuum itself? Disconnect wands from hose, turn on, and hold hand over hose end to check for suction. If none, go through first set of steps below.

If the vacuum:
1. Press reset button on vacuum.
2. Check circuit breaker at the circuit box to make sure it's ON.
3. Make sure the unit is plugged in completely.
4. Use a voltage tester to check for power at the outlet.
5. Check filter. If dirty rinse it with warm water, and allow to dry thoroughly. I strongly suggest having a second filter for use during drying, then just trade off using them.

If the vacuum still doesn't turn on, consider the following:]
Broken or worn out power switch in hose handle...Switch needs replaced.
Broken wire in hose...Replace hose.
Bad connection...Needs taken to an authorized Aerus service center for check and repair.

If the power nozzle (suction at end of hose, but power nozzle doesn't work:
1. Ensure the brush has been thoroughly cleaned of any hair, string, and other items that may have wrapped around it.
2. Power nozzle motor runs, but brush doesn't turn when vacuum is on...belt needs replaced.
3. Power nozzle motor does not run...All wiring, connections, and motor need to be checked.

If you can't determine the problem with the above helps, the entire machine, including hose, wands, and power nozzle, needs to be taken to an authorized Aerus service center for complete check.
If you don't know the location of the nearest Aerus Electrolux store, go to below site, type in zip code, and click on "view dealer list". They may also be able to send someone to pick it up.

http://www.aerushome.com/storelocator/

The reset button on the "sweeper" is only to start the "sweeper" motor after it has shut off due to the brush getting jammed. It doesn't effect the vacuum operation.

Oct 12, 2010 | Electrolux Central Vacuum

1 Answer

The power head has developed an intermittent, but frequent, electrical short. Is there an easy way to assess where? Or is this a matter for a repair shop.


Greetings,

A majority of the time when this happens, it's caused by the hose having a short in it. You'll need to first identify what the source of the short it. To do this, turn the power brush on, and then swivel the hose on both the end before the handle, as well as the end that plugs into the vacuum, can you get the power brush to cut on/off for you from here? If yes, then you'll need to purchase a new hose. You may purchase this hose directly from Sears, however when you buy the hoses through Sears you have to assemble the hose yourself, which is very challenging. An easier way for you to replace the hose, is to purchase a Panasonic canister hose. There are two types of hoses, a 2 wire hose, and a 3 wire hose that fit most Kenmores. When you take the hose out of the canister, look on the part that plugs into the canister, how many prongs do you see here? If 2 then you'll need a 2 wire hose, if 3 then a 3 wire hose.

If you are not able to locate the short in the hose, then you may have a short either in the wand, or the power nozzle neck wire. For the wand, put one foot on your power nozzle while it's running, then pull up and down on the end of the wand that plugs into the canister, as well as the end that the hose plugs into. If you can get the vacuum power brush to cut on / off when you're doing this, this indicates your wand is bad and needs to be replaced. If it doesn't cut on / off, remove the wand and hose from the vacuum completely. Now look where the wand connects into the power nozzle. You should see two electrical prongs on the neck of the power nozzle. Do you see any burns, or black marks on the prong, or the plastic part that it comes out of? You can also test this part by turning the vacuum's neck to the left and to the right as if you were turning the vacuum.

Hopefully this helped you. If you need further help on figuring out which part is bad, please just use the clarification request here on Fixya, and I'll be happy to try and diagnose this further with you.

Thanks,

Chris J.
GoVacuum

Mar 25, 2010 | Kenmore 23812 Progressive PowerMate Bagged...

1 Answer

The powerhead cuts in and out on power as you vacuum with the brushes. Works ok with suction only. Have replaced both wands and still cuts out, Can it be the powerhead connections? Help? TJZ


had the same problem with mine check all the prongs on the 2 wands and on the power nozzle and on the handle itself you will probably see that one of them is discolored or burned looking you will need to replace that section, I had to replace one of my wands, and then a second time I had to replace the hose section with the handle attached.

Oct 04, 2009 | Eureka 6984A Bagged Canister Vacuum

1 Answer

Power head hose to fit power nozzle PN-4. Electrolux MDL 1401B


Generic problem for all Vacuums
Power head hose to fit
Power head hose to fit power nozzle PN-4. Electrolux MDL 1401B

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I would advise because this is an older Electrolux Power Nozzle PN-4
Model #1401B that you could buy a replacement hose of which would save you money or you can spend the price for a genuine hose – replacement hoes work just fine and are less money.
www.A-1Vacuum.com 1-800-657-1874 -- they can ship one to you UPS….

Don - The Vac Man

Apr 21, 2008 | Vacuums

3 Answers

Vacuum hose replace electrolux how to


YOU DON'T SAY IF YOU HAVE THE NEWER HOSE OR THE CLASSIC ONE WITH THE STEEL TIP (BETTER DESIGN). IF IT'S THE LATTER UN-SCREW THE SCREW CLOSEST TO THE STEEL TIP,TAKE A SMALL SCREW DRIVER AND LIFT THE THE PIECE OF PLASTIC THAT WAS SCREWED DOWN JUST ENOUGH TO SLIP THE HOSE OUT.
WHAT YOU'LL BE FACED WITH IS SOMETHING I WOULDN'T SUGGEST CUTTING.
IT MAY BE MORE PRACTICAL BUYING A NEW HOSE. AN ELECTROLUX WILL LAST FOREVER,BUT YOU DO HAVE TO REPLACE THINGS LIKE THE COMBO DUST/UPHULSTRY ATTACHMENT. THE HOSE IS PROBABLY THE FIRST THING YOU WOULD NEED TO REPLACE BECAUSE OF AIR LEAKS. I'VE HAD MY OLYMPIA ONE FOR 27 YEARS AND HAD TO REPLACE THE HOSE ABOUT 10 YEARS AGO. YOUR CHOICE.

Nov 08, 2007 | Electrolux Centralux Vacuum

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