Question about Dell 962 Photo All-In-One InkJet Printer

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Printer I have a dell 962 all in one, and my front display panel doesn't have the original reading. It has all kinds of letters and arrows that I don't understand. Im looking to somehow get my front panel display to read normal and let me set up the date, time etc. that I cannot select now. Please help

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Did you try uninstalling and reinstalling? Sometimes that's best.

Posted on Jun 16, 2008

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I've not got the cd to install my dell 962 printer.where can i download the software.


Thank you for your question.

Here is the link to the Dell website for drivers for your Dell 962 Printer.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A962&os=WW1&osl=en&catid=&impid=

Kind regards

Apr 28, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Just replaced color cartridge on my Dell 942 printer - not getting an error 1203 message! HELP!


Hi
Error 1203 Dell 962
There can only try and I hope it will do the job for you.

Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on
press copy
Or if you need to do a factory reset

Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.
  2. Press the Menu button until Set Defaults is displayed, then press the Select button.
  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.
Enter the time, date and language, the press the Select button.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 25, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Changed ink, cleaned cartridge area, turned printer on and off, still have an error code 1203. what is my next step?


Hi there can only try and I hope it will do the job for you.

Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.


Or try
Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.

  2. Press the Menu button until Set Defaults is displayed, then press the Select button.

  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.

  4. Enter the time, date and language, the press the Select button.

Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.

  2. Press the Menu button until Set Defaults is displayed, then press the Select button.

  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.

  4. Enter the time, date and language, the press the Select button.


Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.

  2. Press the Menu button until Set Defaults is displayed, then press the Select button.

  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.

  4. Enter the time, date and language, the press the Select button.


Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.
  2. Press the Menu button until Set Defaults is displayed, then press the Select button.
  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.
Enter the time, date and language, the press the Select button.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Feb 15, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

I'm having problems with my dell aio 962 printer. I cannot print from my computer and the LED diplay will only display some letters or numbers and then just ramdom lines etc.. It's my parents printer and...


COULD BE A COUPLE OF THINGS ...MAKE SURE EVERYTHING IS PLUGGED IN TIGHT...MAKE SURE THE PROGRAM IS LOADED IN YOUR COMPUTER THEN RUN YOUR VIRUS PROTECTION AFTER IT SHOULD WORK.

Jan 21, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

What kind of dell ink does this use


962 High Capacity Black Print Cartridge (Series 5)

and

962 High Capacity Color Print Cartridge (Series 5)

http://accessories.us.dell.com/sna/products/Printer_Accessories/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=AVDT962

Nov 03, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell printer not recognizing new cartridge.


Hi
Error 1203 Dell 962
There can only try and I hope it will do the job for you.

Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on
press copy
Or if you need to do a factory reset

Reset Factory Defaults on the Dell™ 962 Printer
To reset factory defaults on the printer, perform the following steps:
  1. Press the Mode button several times until the Copy LED is lit.
  2. Press the Menu button until Set Defaults is displayed, then press the Select button.
  3. Press the right arrow button until Restore Factory Defaults is displayed, then press the Select button. The printer will ask for the date, time and language.
Enter the time, date and language, the press the Select button.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jun 07, 2009 | Dell 944 All-In-One InkJet Printer

1 Answer

Printing issue


In order to proceed with the solution to your problem, we'll need to save the current settings on your Crown printer and then restore the printer to its original factory settings as shipped. Your current settings will be saved, and can be restored after we finish this troubleshooting session. You will need to access the printers front panel in order to perform the following settings.
Procedure to save your current printer settings
Procedure to restore printers original factory settings
Procedure to restore your saved printer settings


Procedure to save your current printer settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you see Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Select button again. The display should read No.
9. Press the Left Arrow button once. The display should read Yes.
10. Press the Select button.
11. A few seconds should pass until the display reads Yes Is Selected.
12. Press the Online button twice to take the printer online while the display reads Idle. Your current printer settings are now saved and you are ready to proceed with returning the printer to its original factory settings.

Procedure to restore printers original factory settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you read Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Right Arrow button. The display should read Restore Defaults.
9. Press the Select button once. The display should read Factory Defaults.
10. Press the Select button again. The display should read No.
11. Press the Left Arrow button once. The display should read Yes.
12. Press the Select button. Yes Is Selected will appear in the display.
13. A few seconds will pass and the printers display should read Disk And Flash Sys Loader.
14. Your printer will reboot with the original factory settings and return to Idle.

Try a test print. Does the problem still exist?

Procedure to restore your saved printer settings
1. Make sure the Online light is lit and that the display reads Idle.
2. Press the Online/Offline button to take your printer offline.
3. Press the Menu button once. The display should read Operator Control.
4. Press the Right Arrow button once. The display should read Administration.
5. Press the Select button once. The display should read Communications.
6. Press the Left Arrow button until you read Miscellaneous in the display.
7. Press the Select button once. The display should read Save Defaults.
8. Press the Right Arrow button. The display should read Restore Defaults.
9. Press the Select button once. The display should read Factory Defaults.
10. Press the Right Arrow button. The display should read Custom Defaults.
11. Press the Select button. The display should read NO.
12. Press the Left Arrow button once. The display should read Yes.
13. Press the Select button. Yes Is Selected will appear in the display.
14. A few seconds will pass and the printers display should read Disk And Flash Sys Loader. Your printer settings are now restored to their original saved settings

Try a test print, does the problem still exist?

Sep 24, 2008 | Minolta magicolor 3100 Laser Printer

1 Answer

DELL 962 PRINTER. WHILE PRINTING PAPER GOT JAM.


Paper was got stuck in the roller. Removed the paper and tested printer working fone.

Sep 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanning Problem


Are you getting any kind of pop ups when you try to scan?

What kinds of AntiVirus Software are you using.

What operating system are you using: ex. Vista; XP Home; XP professional?

Answer these questions and maybe I can help you

Mar 26, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Overiding Empty Cartridge error for Dell A10 962


I would take out both cartridges and put them in again. Realign the printer and the error codes should remove themselves. Try turning the printer off and on before puting the cartridges in again. That may make a difference. You can let your computer know not to tell you when the ink is low too. Let me know how this work for you.

Cynthia Charczenko

Dec 26, 2007 | Dell A940 All-In-One InkJet Printer

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