Question about Philips FWC399 CD Shelf System

3 Answers

Can't play CD's

When inserting a CD, readout says "disc not finalized".......I could understand this if it were ones that I had burned but this happens constantly with CD's that are bought from the shelf.........CD player is not usable........what's my recourse or corrective measures.......I don't buy stuff like this just to throw it away in a year or so......please advise to
pt@suite224.net

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Something went wrong during disc burning
nero for example has an option to finalize disc that will be burned


Posted on Jun 15, 2008

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Try to burn a finalized disc and play it.

does the error message repeat or not?


Posted on Jun 15, 2008

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Hi,

The laser lens in your player might be dirty or failing.
Try the following solutions:
Clean the laser lens with a DVD player lense cleaning disc.
Lense cleaning discs are available at many electronics retail store and websites.

Posted on Jun 15, 2008

  • Priya darshan Jun 15, 2008

    According to the user manual if the message "disc not finalized" then the solution is to Use a finalized CD-R(W) or a correct format disc.But you face the problem with every disc then the problem can be with the lens itself as i said before.Anyway please follow few troubleshooting steps given below:

    see if the player tries to read the disc. Load a disc and listen.
    Does
    the player make squealing noises or is it totally quiet? Squealing
    noises may indicate that the player is trying to synchronize with the
    disc but can't due to an obstruction on the lens or in the laser path
    inside the pickup or a defect in the pickup. This can also be caused by
    an intermittent signal problem due to a faulty ribbon cable.

    Totally
    silent means that the photo sensor is not getting any usable input from
    the laser at all, meaning that the pickup is "blind" for lack of a
    better word.
    This can be caused by an obstruction of the beam by
    foreign matter on the lens or inside the pickup all the way to a
    marginal or failed laser diode and/or photosensor array. This can also
    be caused by a bad ribbon cable with one or more severed traces.

    You
    could try to clean the optics. This is the most common malfunction as
    far as i know in all disc players. It would involve taking the cover
    off and finding a way to expose the lense, and then cleaning it with a
    very gentle brush. some players have a cover for the lense that swings
    to the side during playing, this greatly reduces the chance of dust
    accumulating, but its still worth the try.

    If you actually see dust on the lense, then its just that simple. clean, close, play.


    It may also be worth your while to check on the small shafting that
    guides the carriage of the laser pickup. Dirt, grome, dust and
    solidified lubricant can cause stoppage of the carriage and the laser
    eye then fails to read the next track. Please refer to the image i have attached.





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