Question about Kenmore HE2 Plus Front Load Washer
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Posted on Jan 02, 2017
Hi!!! You best been usin he detergent if not you are in trouble..You have a sud built up..clean all the water out and go to sears and buy whirlout for he machine..tell them that you have suds and want to clean it with whirout..good luck..
Posted on Jan 04, 2009
SOURCE: kenmore HE2 plus 11047532601
If it's stackable, you'll want to start by removing the dryer.
Open the door and remove the outer bellow spring around the bellow to release it from the cabinet lip. At this point lean the machine back to give more space between the drum and the cabinet.
Remove the kickplate for easier access and to visually check for leaks later.
At the top/right of the bellows (close to the tub) loosen the bellow to tub clamp and pull out the bellow.
Install the new bellow starting at the top by aligning the marks. Work your way around until bellows is properly seated snug against the tub.
Replace the tub to bellow clamp and tighten it (make sure the bellow stays snug against the tub while tightening the clamp). Once in place, lay the machine back to level and reinstall the front of the bellows to the cabinet with the outer bellow spring clamp.
With towels handy (just in case), let the machine fill and agitate for a few minutes and check for water leaks. If all is well, re-install the kickplate and wash some laundry.
Posted on Feb 22, 2009
On this model of HE washer, the F24 code indicates that the water temperature sensor is out of range (23 degrees to 217 degrees F). This usually indicates a bad thermistor (temperature sensor). A bad wiring connection or a failed control board could also cause this problem.
If you have the technical ability to safely access internal washer components, you may be able to repair this problem yourself. Diagnostic steps would involve unplugging the washer and checking the wiring connections between the thermistor and the control board. A resistance check of the thermistor would be needed using a volt/ohm meter.
hope this helps....
Posted on Oct 27, 2009
The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.
Remember to disconnect power to the washer before attempting access.
This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.
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Posted on Sep 12, 2010
the pump is clogged.you have to get a shop vac and vac out all the water inside the tub,then unplug the washer,remove the bottom panel and if the pump has a filter in the middle turn it counter clockwise until water starts leaking out slowly and vac it up as it comes out,do this until its empty,then unscrew the filter all the way and remove it and clean it,also check inside the pump and make sure nothing is caught inside it and check the hose on the other side of the pump or stick the vac in the pump and vac out the pump,you didn't send the model number so if you don't have a filter on your pump and you can tell just by looking at it,you'll see a piece in the middle that you can grab and turn,if you don't have this then you have to remove the hose off of the pump and clean out the pump.then fill the washer with some water and put it on a drain cycle and make sure it drains,if it doesn't you either have something still stuck in the pump or you damaged the pump and it will have to be replaced,so basicly you have something clogged in the pump,most likely coins and stuff that was left in the pockets of the clothing.if you need further help send the model number located around the opening where you put the clothes into the machine and i can help you with what you need,good luck
Posted on Dec 06, 2010
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