Question about Kenmore HE2 Plus Front Load Washer

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Kenmore Washer HE2 Plus Model 11047532601 will not drain. I tried the rinse and drain 2nd cycle then it stopped with 15 minutes left, gave a code Sd, spun for four more minutes then came up with an F23 code. I think it's the pump, but I can't find the pump part number. Any suggestions?

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6ya6ya
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Posted on Jan 02, 2017

vanni7
  • 163 Answers

SOURCE: HE2 Plus washer will not complete the rinse cycle.

Hi!!! You best been usin he detergent if not you are in trouble..You have a sud built up..clean all the water out and go to sears and buy whirlout for he machine..tell them that you have suds and want to clean it with whirout..good luck..

Posted on Jan 04, 2009

  • 188 Answers

SOURCE: kenmore HE2 plus 11047532601

If it's stackable, you'll want to start by removing the dryer.
Open the door and remove the outer bellow spring around the bellow to release it from the cabinet lip. At this point lean the machine back to give more space between the drum and the cabinet.
Remove the kickplate for easier access and to visually check for leaks later.
At the top/right of the bellows (close to the tub) loosen the bellow to tub clamp and pull out the bellow.
Install the new bellow starting at the top by aligning the marks. Work your way around until bellows is properly seated snug against the tub.
Replace the tub to bellow clamp and tighten it (make sure the bellow stays snug against the tub while tightening the clamp). Once in place, lay the machine back to level and reinstall the front of the bellows to the cabinet with the outer bellow spring clamp.
With towels handy (just in case), let the machine fill and agitate for a few minutes and check for water leaks. If all is well, re-install the kickplate and wash some laundry.
Good luck!

Posted on Feb 22, 2009

rdrsp
  • 85 Answers

SOURCE: My Kenmore HE2 Plus codes F24. What does it mean

On this model of HE washer, the F24 code indicates that the water temperature sensor is out of range (23 degrees to 217 degrees F). This usually indicates a bad thermistor (temperature sensor). A bad wiring connection or a failed control board could also cause this problem. If you have the technical ability to safely access internal washer components, you may be able to repair this problem yourself. Diagnostic steps would involve unplugging the washer and checking the wiring connections between the thermistor and the control board. A resistance check of the thermistor would be needed using a volt/ohm meter.

hope this helps....

Posted on Oct 27, 2009

blueextc3221
  • 15935 Answers

SOURCE: My Kenmore HE2 Front load washer will not drain, displays F-33

The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

http://media.fotki.com/1_p,stwwfrggtqfbrbbxgtqsskgwtqkq,vi/wgtbwqwssxsbwkbdtfwxrbfbddwwf/1/1303472/5961857/image9159087223444281043img-or.jpg

Remember to disconnect power to the washer before attempting access.







This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.


NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.


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Posted on Sep 12, 2010

  • 2122 Answers

SOURCE: hello I have a HE2 plus and won't spin on rinse

the pump is clogged.you have to get a shop vac and vac out all the water inside the tub,then unplug the washer,remove the bottom panel and if the pump has a filter in the middle turn it counter clockwise until water starts leaking out slowly and vac it up as it comes out,do this until its empty,then unscrew the filter all the way and remove it and clean it,also check inside the pump and make sure nothing is caught inside it and check the hose on the other side of the pump or stick the vac in the pump and vac out the pump,you didn't send the model number so if you don't have a filter on your pump and you can tell just by looking at it,you'll see a piece in the middle that you can grab and turn,if you don't have this then you have to remove the hose off of the pump and clean out the pump.then fill the washer with some water and put it on a drain cycle and make sure it drains,if it doesn't you either have something still stuck in the pump or you damaged the pump and it will have to be replaced,so basicly you have something clogged in the pump,most likely coins and stuff that was left in the pockets of the clothing.if you need further help send the model number located around the opening where you put the clothes into the machine and i can help you with what you need,good luck

Posted on Dec 06, 2010

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1 Answer

Kenmore he2 plus stops during wash cycle


What is the maximum capacity (laundry weight load) of your washer? And how much weight do you consider a large load, that you are placing in the washer?

Dec 31, 2013 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-21 code several times. We clean the pump. Start again the rinse/drain and spin cicle, and now present sd code and later f-21 code. What we need to do.


I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe

Sep 04, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

When my cycle is done my washing machine read sd


Hello, W/D here.

Sd is the error code for suds lock. If suds are detected continuously by the pressure switch during the
drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again. The SD code indicates the possibility of too much detergent being used. Run a rinse and spin cycle to remove detergent residue. Then run a normal cycle without detergent.
Items to check if it is occurring at the end of the cycle would be to check the drain line and waste outlet for plugging or kinks and check the wiring harness connections to the drain pump, pressure switch and CCU (Central Control Unit). It may be necessary to check and clean the drain pump filter.
Best regards, --W/D--

Feb 15, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer stops in the middle of the cycle and displays F-1 and after I have to set it on the rinse / drain cycle to complete. Today for the first time it also displayed 5d at the end of the cycle.


5d or Sd means too much detergent was used. Try the following

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent.

Jun 29, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer does not seem to be going through the rinse cycle.It doesnt drain all wash water out. When it FINALLY stops the letters Sd are lit............WHY


overdose of detergent during wash cycle try running the unit in a rinse spin here is also a tehnical sheet that u can get from this site as a pdf sd stands or suds lock http://www.applianceblog.com/mainforums/sears-kenmore/10283-he2-error-codes.html
hope this helps

Jul 15, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

My Kenmore HE2 Plus codes F24. What does it mean and how do I fix it. It works on the Clean Washer cycle. It works on the Rinse/Drain & spin cycle if you shut off the 2nd rinse.


On this model of HE washer, the F24 code indicates that the water temperature sensor is out of range (23 degrees to 217 degrees F). This usually indicates a bad thermistor (temperature sensor). A bad wiring connection or a failed control board could also cause this problem. If you have the technical ability to safely access internal washer components, you may be able to repair this problem yourself. Diagnostic steps would involve unplugging the washer and checking the wiring connections between the thermistor and the control board. A resistance check of the thermistor would be needed using a volt/ohm meter.

hope this helps....

Oct 27, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?


Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

Jul 13, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 won't finish spin cycle


you have blockage in you drain plug. to solve this problem you'll have to remove the lower front panel of your machine by removing the 3 (1/4") screws on the vary bottom of the machine. once the panel is removed you'll see a 1 1/2" white PVC drainage plug. turn the inner plug to the left in till open. (WARNING ALL THE WATER IN THE DRUM WILL DRAIN THOUGH THIS PLUG) remove debris likes socks or everything that's there replace the panel and your all set.

May 28, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

HE2 Plus washer will not complete the rinse cycle.


Hi!!! You best been usin he detergent if not you are in trouble..You have a sud built up..clean all the water out and go to sears and buy whirlout for he machine..tell them that you have suds and want to clean it with whirout..good luck..

Jan 04, 2009 | Kenmore HE2 Plus Front Load Washer

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