Cannot set up wireless connection
First, I just want to say--OMFG-- what a hassle to get wireless printing to work. I don't recommend this printer for
anyone that's not computer savvy, unless you just want to print through the usb cable.
My problems started when I first bought the printer and tried to install from the cd. I ran into several 'Fatal Flaw'
errors which required the software to uninstall, the computer to restart, then try to install software again after
searching the HP support webpage to determine the cause of failure. I finally gave up and went to the HP download page
and downloaded this:
This installed everything without errors but I still couldn't do wireless printing.
I tried to connect using the wizard but it said it couldn't find the printer. The error report file said the
passphrase on my printer did not match my router. So I thought I had forgotten my router password. I reconfigured the
router password and I received the same error message.
My next step was to press the wrench key on the printer control panel and press the arrow keys beside the OK button
until I found "wireless menu".I clicked OK and proceeded to enter the data manually on the printer. Voila, success! or
so I thought. It told me that connecting to the router was successful but I still couldn't print.
My printer showed up in the Printers and Fax section of contol panel, the drivers installed properly, the printer said
it was connected to the router, and I could print using a usb cable. Just no wireless.
If it wasn't for the fact that it was 1:00 am I would have taken it back for a refund.
I decided to try one last thing. I opened Printers and Faxes in control panel then "Add a Printer" in the top left
"Local printer attached to this computer"
DID NOT check "Automatically detect and install Plug and Play printer"
"Use the following port" I used "DOT4_002(Officejet J4680 Printer)"
Manufacturer-- "HP" Printers--"HP Officejet J4680 Series
Kept existing drivers
Printer Name "HP Officejet J4680 Series (Copy 2)"
printed a test page and -----
it still didn't work.
The only option I had left was to add a printer and CREATE A NEW PORT, which FINALLY solved the problem. Here is how
to do that.
For Windows XP
Printer and Faxes
Add a Printer (should be in the top left corner)
Check "Local printer attached to this computer"
DO NOT check "Automatically detect and install Plug and Play printer"
Choose "Create a new a port"
if it asks you to input a name, enter whatever you want in the "name" box. It should be something so you will
recognize it as your printer.
Choose "Standard TCP/IP Port"
A new wizard should pop up.
For this step you will need to go the control panel on your printer to find your printers IP address.
Press the wrench button, scroll the arrow keys until you see "Print Report", press OK, then scroll to find "Network
Print this page. Under GENERAL INFORMATION find the URL number.
Go back to the Add Printer Wizard
In the top row, enter the URL like this: 192.168.0.100 using your numbers
Choose the "Custom" button
and you should be finished.
If it still doesn't work you may need to manually configure your DHCP router to input a static M.A.C address for the
printer, which you can find on the sheet you printed off. It should look something like this
Hardware Address (MAC) 00345a0d04v
Consult your router help files to find how to do that or search the web.
It took me two days to figure this out so I hope this will help.
Aug 16, 2009 |
HP J4680 Office Jet All-In-One Printer