My laptop is connected to the wireless network in my home. The computer is telling me that I have an excellent internet connection, but when I try to connect to the internet it is telling me that it cannot find the server.
A few things you will want to check to try and isolate the problem. The following steps are only preliminary.
1. Go to Start>run>type cmd a black box should open
2. Type ipconfig
3a. If your IP displays 169.254.*.* (something.something) then you a pretty serious problem.
3b. If your IP shows 192.*.*.* then you can use the following commands to fix it.
4. Type netsh winsock reset press enter, ipconfig /release press enter and then type ipconfig /renew
6. Test the internet connection
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1.- Try to find the wireless card switch (or button). Look the wireless led indicator, must be on.
You should surf if the led is on.
2.- If not works, go to device manager and look to your wireless device and turn the switch on and
off again. Look if the device is accepted without any sign. If the device get any sign then you
have problem with your wireless driver. If no sign. Open My Computer and then open networks
or my network places, and try to access to any other computer you have.
3.- If the device is ok in device manager and the led indicator is on and you can access other
computer thru network places, then open Internet explorer, go to tools, then go to internet
options, then go to connections and there click on Lan settings. In the proxy section uncheck
the box. Restart your Internet Explorer and it must surf now.
Recheck that the printer is shared by the computer it is connected to and that all PCs are on the same network. If no success try disabling the firewall on the pc that your printer is connected to. (If printing now works readjust the firewall permissions).
On the second open Internet Explorer; Tools; Internet Options; Connections and make sure that there is a selection for... Never dial a connection.
Ok, sounds to me like the security settings on your laptop for the wireless network card are configured in HIGH safety mode. The easiest way to resolve this is to:
1. goto control panel (start - settings - control panel)
2. open network connections
3. right click and select PROPERTIES on your wireless network connection
4. click on tcp ip (interent properties) double click it
5. goto advanced button (lower right hand side)
6. options tab
6. goto properties button for ip filter
7 uncheck (if checked) Enable ip filtering
when you put the mouse over the network icon in your taskbar, it will say access: Local & Internet or local only.
if Local & internet you have a connection to the internet, if local only then open internet explorer, tools, internet options, connections and check that there is no default connection, it should be never dial a conection thats ticked or greyed out.
Do you have your computer connected to your wifi network and your ethernet cable at the same time? Try having it connected to only one and see if that changes anything (ie, keep the wireless on and unplug the cable, or keep the cable plugged in and disable the wireless - if your laptop does not have a button/switch to turn off the wireless, you can do so by going to your network connections area from the control panel, right clicking on the wireless internet icon, and selecting disable.)