Question about Whirlpool Duet GHW9150P Front Load Washer

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Washer shakes I've been fixed the level front and back several times and the machine still shaking, I noted the drum inside is not even when rotates. is this normal?

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  • Anonymous Mar 31, 2014

    my duet washer shakes violently during high speed rotations, as if the 4 springs aren't serving any purpose. Is there something else it could be?

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Hi,
If the drum moves about wildly during use, then the chances are the dampers need replacing.
These are exacly like the shock absorbers on cars (only smaller) and reduce the vibrations from the drum.

Without them, and just relying on the support springs, the drum will bounce about untill it breaks a hose - often banging the sides during slowing down from a spin.

It is also possible a support spring has come off or broken - this will cause the drum to sag when first loaded.

Both are replacable items with the back / top off.

Posted on Jun 27, 2008

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The biggest thing to look for on front load washers is not weather or not they are level, but more weather or not all 4 feet are firmly on the floor. Even if it has been set up by a company for you, you can usually get less vibration by follwing these steps. 1 - Once you have it level, rock or wiggle the machine from the front right corner to the rear left corner back and forth. Repeat the same between the front left and right rear corners. you should have the same amount of movement both directions. 2 - Make sure your washer legs are "locked". The washer legs are like threaded bolts. There are nuts on the legs that must be tightened up against the bottom of the machine (or pedestal) to support it. 3 - if you do have a pedestal, make sure the screws between the pedestal and the bottom of the machine are tight. Loose screws will make the machine rock more. 4 - Open the bottom panel by removing the screws at the bottom of it. There should be 3-4 (depending on the model) shocks. Make sure they are all attached to the bottom of the washer and to the white tub that holds the water. 5 - Tighten the frame screws. (All of the screws on the back panel and the screws along the bottom panel). Most all of these steps are explained in the instalation manuals or the machine (and pedestal if applicable). However there is another posibility. If the machine is not sat on a soild floor it will also vibrate more. I have been into brand new and very expensive homes that did not have very much support in the laundry room floors. Top check for this, watch where the feet meet the floor. If the floor is moving along with the leg, there is a lack of support. The owners manual educates securing a 3/4 inch peice of plywood to the floor. I hope this helps. Reply back if you're still having trouble.

Posted on Jun 16, 2008

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