Question about HP Officejet Pro L7680 All-In-One Printer

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Error 351 - HP Officejet Pro L7680 All-In-One Printer

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My printer won't pick up incoming fax calls

Posted on May 03, 2011

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The reason for this error code is :

•The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
•The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
•The remote user pressed the Stop key while the reception was in progress.
•Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.

Solutions what you can try :

•Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
•Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed
For more details you can check this link out :

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549&lang=en&cc=us&taskId=101&contentType=SupportFAQ&prodSeriesId=351105&prodTypeId=18972#Error344

Posted on Nov 07, 2010

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How to easily fix (error 351)? There are two (2) ways to fix 351 Error:

Advanced Computer User Solution (manual restore):
1) Start your computer and log on as an administrator.
2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.
3) In the new window, select "Restore my computer to an earlier time" option and then click Next.
4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.
5) Click Next on the confirmation window.
6) Restarts the computer when the restoration is finished.

Novice Computer User Solution (completely automated):
1) Download (Error 351) repair utility.
2) Install program and click Scan button.
3) Click the Fix Errors button when scan is completed.
4) Restart your computer.

hope this helps..pls rate if this helps thanks

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Error 351


  • The following is for error code 351
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
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Solutions
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