Question about Cozy Enclosed Front Console Heater 20,000 btuh Propane

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Thermocoupling replacement Hello; I purchases and installed a cozy vented heater in 2005 and have had the thermocoupling and "blue bird fitting replaced ten times now costing more than the heater itself. I am ready to tear out. Sam at Louisville tin said it is likely the plastic version of the blue bird and can't be over tightened. I relayed that to the plumbing and heating contractor who has told me it is a defect with this model and he has already removed several new units for customers with the same problem and thrown them away. can you help

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Hi there!

10 times ? Wow - I would have given up after three!

Contact the heating engineer who replaced them, and print a complaint letter to the manufacturer stating their product is defective. Get the engineer to sign it, then ask for a refund of the repair costs to their faulty goods.

If nobody complains - they will continue to manufacture and sell rubbish. Money talks - so threaten to go to the courts over selling goods which are not of merchantable quality.

I hope you at least get the extra repair costs paid for.
This may be a case of being a nusience to the manufacturer, and they will pay out to shut you up. Go to THEIR local paper and get names of anyone else who's had a rough deal from them. Hopefully they will read it in their local paper - and offer a recall notice to similar units that are failing.

Not only will you benefit your own pocket, you will save many others suffering the same fate.

Hope this works for you.

Posted on Jun 15, 2008


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