Question about Western Digital Passport 160GB External USB 2.0 Hard Drive - Black

1 Answer

I have a 1tbexternal hdd drive and it stopped working. i tryed to switch the plug and put it on other computer but nothing.....

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

The Passport has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the W.D. web-site, and use "check warranty status", to see if W.D. will replace the Passport, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Posted on Nov 07, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Elonex web book dead?


There is no information on that. The site is down. Can you post the exact model number?

Jan 15, 2013 | Computers & Internet

1 Answer

I have a seagate barracuda 7200.12, 500 GB, HDD, as suddenly it is not working nothing is showing up, some type of clicking sound is also coming from it. the computer detects the hdd, but nothing is...


If you have another computer, you could try to plug it in there as a slave/secondary drive so that you can try to see if My Computer would still recognize it. If it works, then great, you can still do backups. If not, and you really need that data, you might want to get the services of a data recovery company.

Jul 29, 2011 | Seagate Barracuda 7200.10 500 GB SATA Hard...

2 Answers

Hi. My computer says I ejected my WD My Passport external drive but it was not properly ejected. How can I fix this. I need all my thesis files but computer can read the external drive! Help please!


Try to test your WD Ext HDD to a different computer and check if you will get the same problem.

If the same problem persist try to use a different cable for your WD Ext HDD.

If still fails kindly ask the store where you bought the WD Ext HDD on how to retrieve your files and have WD EXT HDD replaced?

If your WD Ext HDD works to a different computer then update the BIOS and Chipset of the computer where your WD Ext HDD connected previously.

Hope this helps.

May 29, 2011 | Computers & Internet

2 Answers

Sony camera says Switch on [MENU] when i upload pic from USB cord


1) Try uninstalling then re-installing your Sony software.

2) When you connect to the PC and switch on, Click on Start - "My Computer". Your hard drives and disk drives should appear in the window.

Have a good look, is there a new drive, it may be called Sony, or USB mass storage device it may just be called drive E or F.

If so double click on that drive, if there's a folder there, double click on there, with luck you should see your pictures, that new drive is really your camera.

You should be able to move pictures by copy and pasting. Once copied you can deleted them from your camera.

3) You can buy a device called a "Memory card reader" Make sure its good for sony memory sticks.
You take you card from you camera and put it in the card reader. Then, once plugged into a USB port its just like another HDD as described in 2.

4) I should have said this first, try another USB port if you can, it my just be dust in the port making life hard............


Good Luck.

May 08, 2010 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Portable HDD stopped working and not recognized


Sounds like hardrive maybe bad try on another computer! Good luck!!!

Jun 22, 2009 | Samsung (MP0804H) 80 GB Hard Drive

1 Answer

Cannot get new Motherboard to boot up in Normal Mode


what u may have done is wwhen u were installing the new board, gave a static shock to the system...that will cause only the fans to come on and nothing more...this is a bad problem bc u cannot fix it...if u figure out something else is wrong, and it gets fixed, let me know

Jun 20, 2009 | Gateway Computers & Internet

1 Answer

My computer wont read my Simpletech 500gb hardrive


SimpleTech has problems with their controller board. The HDD inside probably still works fine. You might want to get an external chassis and take the hard drive from the SimpleTech and put it into the external chassis. You will need a sata one.

May 07, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

2 Answers

Need to replace hdd but cant copy old one


The Drives Reader arm Is Either Stuck Or Knocked Off Track And Can' Pass Over The Platters... The Hard Drive Will Need To Be Opened Up And Inspected/Repaired Before Data Can Be Retrieved..
You would hear a ticking or knocking sound if the arm is not working right.. If It Sounds Like its Running Properly You Might Have Erased Data by Scratching The Platters, You Can Try Using A Software Named.. Recover My Files..... And Do A Low Level Search, If THere's any life in the drive, This Program will find the data.....

Feb 07, 2009 | Toshiba Satellite A135 Notebook

1 Answer

HDD Has been stop be detected in my computer,PLZ HELP!!!Somebody!


try plugging the hard drive into the other ide port on the motherboard

Oct 27, 2008 | Seagate Internal Hard Drives: ST3160021A...

22 Answers

Ps3 System Update Failed, PS3 boots with error code 8002F14E.


-Open the side of your PS3 where your HDD is. Take the screw out, but leave the HDD in.
-When the update begins, pull your HDD out of the slot. It will tell you an error occured and it tells you to restart your system and try again. Instead, let the count from 60 run out, your screen will go blank for about 30 seconds then it will start back up and tell you that your Hard Drive needs to be reformatted. If you do not get this msg after 30 seconds, do it again until it does! Now, slide your HDD into place again - (make sure your controller is PLUGGED IN) and press the white PS3 button on the controller. It will then ask you to either press start and select at same time OR white PS3 Button - PRESS START and SELECT. Do not agree to user agreements!! Simply hit cancel and it will kick back to the PS3 start up screen.

Mar 13, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Western Digital Passport 160GB External USB 2.0 Hard Drive - Black Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75005 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...