Question about Canon PowerShot A570 IS Digital Camera

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Downloading to computer

I loaded the software, put new batteries in my camera, plugged everything in and the camera locks up.

I can unplug the camera and then I can navigate around it, I plug it in and it sticks where ever it is when i plug it in.

I can't seem to find the download screen on my camera either. I found the select and I selected all. (197 pics)

I have read and re-read the manuals. HELP!

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  • Anonymous Jun 23, 2008

    When I originally hooked my camera to my computer it automatically uploaded the new photo's. After the first few times, it quit doing this and now I can't figure out how to upload/import my new images. When I click on "Acquire images" or "Connect to Camera", the "Acquire & Camera Settings" option collapses and I'm back where I started -- with no new photo's. ANY help would be appreciated ~ Thanks.

  • FoxysCrossSt Jun 28, 2008

    I figured my solution out and it was soooo simple.
    For some reason my camera would not do what I expected, then I went to Control Panel and clicked on cameras/scanners. There was my camera icon, I clicked on it and I was where I needed to be to download.
    My system is Windows XP.
    Doing fine now, thanks.




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Cliff notes version: Try it with the "Solution Disk" in the drive.

Detailed version: I had the same problem, but when I re-installed the "Solution Disk", it said, LEAVE THE DISK IN THE DRIVE. I turned my camera on -- connected to the computer and with the disk in the drive -- and the program started automatically, instructing me to click on the Upload button, which looks like a printer with a cable coming off it (it's to the right of the Delete button and underneath the slide-control that shifts from Camera mode to Preview on my A570IS; it will light up when it's ready).

Before uploading . . . Click on Menu (on camera) to verify your Direct Transfer options. Mine was set on Wallpaper, so it only uploaded the one image and automatically set it as my computer wallpaper. (A neat feature, but not what I was looking for.) Set it to "All images" or "New images" and click on the Upload (lit up) button on the camera.

Note: If it doesn't come up automatically, start the ZoomBrowser program and click on Tasks (to show the menu options below it). The first option is Acquire & Camera Settings; click on that. Then click on the appropriate item (Connect to Camera, Connect to EOS Camera, or Acquire images from Memory Card). You can set it to automatically launch by clicking that option on the main software page.

Finally . . . After it's working, confirm/modify your Preferences in the ZoomBrowser and Utility programs; even if you don't change anything, this will let you know how it's set up.

Posted on Jun 24, 2008

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