Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

1 Answer

Whirlpool Ultimate Care II - Whinning and leaking small amount of water

We have a Whirlpool Ultimate Care II Top Washer, approx 2-3 years old, and recently it started whining during the spin and now water is appearing under the front of the washer. Even after the wash is done, and sat overnight, there was a small amount of water in front of the washer. I checked the hoses in back and nothing was wet. Any assistance you can provide will be greatly appreciated.

David J. Lee

Posted by on

  • 1 more comment 
  • davcinoz Jun 15, 2008

    Thanks for the quick response. I do have an additional question. While looking for the replacement part I found two at Appliance and I'm not sure which one I should order:

    Pump - Direct Drive

    Pump - Direct Drive Washer

    They look the same but I'm not exactly certain which will be appropriate for our washer. Again any assistance is greatly appreciated. the link below should take you to the page I was at when I saw the two drives:

    Thanks again.

  • davcinoz Jun 15, 2008

    Thanks for the additional information. Once I get the part and install it, I'll let you know how it turns out. I greatly appreciate your quick and thorough response to both of my questions.

    If you're a Dad, I hope you have a Happy Father's Day.

    Thanks again and I'll keep you posted.


    David J. Lee

  • davcinoz Jun 19, 2008

    Thanks again. Your diagnosis and solution, along with directions for replacing the pump, were dead on. I can't thank you enough, you probably saved me $200 - $300 dollars.

    David J. Lee



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

If the water is appearing in the front of the washer, you may have a leak in the drain pump. The link I'm posting below gives step-by-step instructions on how to replace the drain pump.

If it is not the drain pump, at least this gives you the necessary instruction on how to access the cabinet interior to inspect it properly. A whining noise could be something caught in the pump, or something stuck between the wash tub and outer basket. In order to run the washer with the case removed, you will need to by-pass the lid switch. this accomplished by jumpering the two BLACK wires on the lid switch connector at the timer. CAUTION: Unplug the washer before connecting the jumper wires. Then, plug back in and start the washer. Fill on the lowest setting and look for leaks.

NOTE: The drain pump is not serviceable and must be replaced if leaking.

I hope this helps you. Let me know if you have further questions.

Posted on Jun 15, 2008

  • 1 more comment 
  • Jeff Rockwell
    Jeff Rockwell Jun 15, 2008

    Assuming the model number is correct, you need to order the drain pump (part #3363394). The other part is the Drive Motor Coupling. This is used to link the drive motor to the transmission. If this part were bad, the washer would fill, but would not agitate, spin or drain. Let me know if this was helpful to you. If you require further assistance please post back with your questions/concerns.

    PS also carried your parts. I'm not encouraging you to purchase form their site in this circumstance, because the part costs considerably more. However, the site does have helpful illustrations to assist in part identification and assembly.

  • Jeff Rockwell
    Jeff Rockwell Jun 16, 2008

    Yes, I am a Dad. I thank you for the kind words and the Happy Father's Day wishes. Good luck to you.

  • Jeff Rockwell
    Jeff Rockwell Jun 19, 2008

    Glad I could be of assistance. Congrats on getting your washer up and running again. Keep me in mind if you need assistance in the future.



1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My whirlpool ultimate care II is leaking water.

Use the video to see how to disassemble the washer to check for the source of the leak.
The leak is probably in the drain pump.

Jan 24, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Whirlpool Ultimate Care 2 leak after wash cycle

Hello, you may have a small drip from the pump or a small drip from the hose that goes from the pump to the rear of the cabinet. To make sure you will have to run the unit with the cabinet removed. A local service tech can remove the cabinet quicklyand isolate the leak.

Dec 23, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Oil and water leak

Chances are they are not related if the water is clean.These units can run quite a while dripping small amounts of oil. The drain hose is a possibility but there are other places it can leak from. Call a local tech he can run the machine with the cabinet removed and should be able to find the source of the water leak. good luck

Dec 18, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

I can't find the model number on washer Whirlpool Ultimate Care

Model # and info is under the lid. Open lid and look directly under it - area facing you. You should see a small silver tag with all the factory info on it. My washer is also 9 years old.

Dec 08, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Water Leak

is the pump gray or white? if it is gray then replace it.look where the pump mounts to the ,otor and see if there is a black line coming from the middle.this is probably where your leak is.
just change the pump.

Oct 12, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

Not finding what you are looking for?
Whirlpool Ultimate Care II LSQ9549L Top Load Washer Logo

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts


Level 3 Expert

85161 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers


Level 3 Expert

411 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides