Question about Broan-NuTone VX475 Bagged Central System Vacuum

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Nutone central vac shuts down after a few minutes of use

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  • 147 Answers

This is a very common problem.

If the unit is less than 5 years old and you have your bill of sale it will be covered by warranty. Although one of my customers said that there is a recall on the motor in this unit. That is totally unverified. However, if it is still under warranty, contacting broan/nutone will give you the closest warranty depot, or they may just deal with you directly.

I do recommend that both the motor and the PC board inside be changed.

Good luck,
Mark

Posted on Nov 09, 2010

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Posted on Jan 02, 2017

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SOURCE: Nutone central vac vx550

It's a known problem. I bought my vx550 last year in July and it stopped working this year in May. On for 5 minutes, shut down, can't run for a few hours, runs for another five minutes, etc. I called the Nutone customer service department and they exchanged the unit for a new one, cross shipped, via UPS. Mine was still under warranty though. It has to do with some defective thermostat or controller in the electronics of the vacuum.

Good luck

Posted on Sep 12, 2008

SOURCE: nutone vx550 vac problem

I will say Nutone was very helpful and completely resolved my issue by shipping a new unit and throwing in a few extras for my troubles. It's really refreshing to find a company that still values customer service. They've earned my business for future needs, not something i can say for most companies I've had problems with.

Posted on Oct 14, 2008

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1 Answer

My Broan-NuTone central vac shuts off after I am vacuuming for a couple of minutes. I turn it off for about 10 minutes and start vacuuming again and it keeps shutting off. What is wrong with it? I...


Some of these units have had trouble with the motors and this is what causes them to shut off. NuTone has been pretty good about replacing them under warranty. 1-888-336-6151.

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I have the same central vac and the same problem


I don't see a problem. here. Post details and I'l be glad to help ASAP

Oct 04, 2009 | Broan-NuTone VX475 Bagged Central System...

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Vx550 issues


Heven't fixed it yet, but I've pulled the motor to see what the specific issue is. As soon as I have the problem isolated and a solution, if possible, I'll post it here. I will have to contact Nutone Monday and see what they will do. If nothing, I'll sort it myself.

Tiny

Oct 02, 2009 | Broan-NuTone VX475 Bagged Central System...

1 Answer

NuTone CV353 Central Vac does not start when hose is plugged into


Try to plug the hose in sideways. So the top of the hose is rotated 90 degrees. If the unit turns on then there is something wrong with the hose. It might be a short or it could be a bad switch on the handle. If the unit still wont turn on I would think that maybe the low voltage wire got disconnected from the unit or there is a break in the low voltage wire somewhere along the way. Let me know if you plugging the hose in sideways works.

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1 Answer

Nutone cv353 central vac blew up


My guess would be that the motor is done. Impossible to diagnose for sure without seeing it of course. If you were happy with the unit before the trouble, a replacement motor will probably run $250-$300. If you are interested in a new unit, shop around. There are definitely better designed and more powerful units out there, although some of them can cost quite a bit more than $300. Good Luck!!

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1 Answer

Nutone central vac vx550


It's a known problem. I bought my vx550 last year in July and it stopped working this year in May. On for 5 minutes, shut down, can't run for a few hours, runs for another five minutes, etc. I called the Nutone customer service department and they exchanged the unit for a new one, cross shipped, via UPS. Mine was still under warranty though. It has to do with some defective thermostat or controller in the electronics of the vacuum.

Good luck

Sep 11, 2008 | Broan-NuTone VX475 Bagged Central System...

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Nutone vx550c central vacuum


You ended chat so fast i guess that fixed ya ??

Aug 09, 2008 | Broan-NuTone VX475 Bagged Central System...

1 Answer

No suction on lower level


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=539794
Generic problem for all Vacuums
No suction on lower level
Posted by phil55555 on Apr 23, 2008
Nutone central vac
no suction on lower level second floor fine
ran fish tape but it does not go all the way through,
do i need to take pipe out.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Not @ first, try to get a central vacuum cuff and go to each and every inlet / outlet down the basement and put the cuff in the inlet – the central vac should come on and possibly might unclog the pipe, 2nd, try taking another canister type vacuum while the central vac is running and open the inlet door and try to “pull apart the clog in the pipe” – this does work upon occasion if not you can try a plumbers snake – but be careful because the walls of the pvc pipe are thin wall and you don’t want to poke a hole in the pipe or other wise you will have to replace the pipe. The absolute last resort should be to replace the pipe if all other do not work. Feel free to contact your local vacuum dealer in your area or in the yellow pages , or contact the factory @ the phone #’s listed below:
http://nutone.com --- Customer Service
NuTone Inc.
9825 Kenwood Road Suite 301
Cincinnati, OH 45242
In U.S.A. call:
1-888-336-3948 for Customer Service
1-888-336-6151 for Technical Support

In Canada call: 1-888-882-7626

Thanks, Don – The Vac Man
Go Ahead. Use Us.

Apr 23, 2008 | Vacuums

13 Answers

Nutone vx550 vac problem


The vacuum is defective, if you call Nutone and tell them the probelm, they will replace it for FREE, no charge to you. CALL 888-336-6151, that is the Nutone Tech Suport line.

Mar 11, 2008 | Broan-NuTone VX475 Bagged Central System...

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