Question about LaCie (300740) 160 GB Hard Drive

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I have a Lacie 160GB external HD that seems to have power supply issues. When I plug it in an turn it on, the blue light comes on and "shimmers" - it's not a full glow, but it's not a flicker either. And, the drive doesn't start up at all. What solutions are there for this?

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The Lacie has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Posted on Nov 07, 2010

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