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I have an mfc -5440cn mfc-5840cn when I changed the ink it keeps saying I have no cartridge.I purchased another one thinking it might be defetive but the same no cartridge appears.

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Http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc5440cn_all

Posted on Jun 15, 2008

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1 Answer

Printer keeps saying no catriage after I change the cyan color.


Its posible there is another ink cartridge that is now empty. Open the cover for the inks and see what it says on the display. If it asks for another ink replace the one it asks for. If its still asking for CYAn there may be something wron gwith the sensor for the cyan

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Ink Cartridges are full but keeps telling me they are not to then


as a printer mechanic .i had got many customers coming at my work shop with this problem .and it gets soved by replacing the cartridge with new cartridge.as you said cartridges are full still it says change cartridges.but if the circuit of the cartridge is got faulty it will not print let it be full.so clean the brown colour metal circuit on the cartridge with a dry tissue.if its due to dust got stuck up on the circuit it will print otherwise the cartridge has to be changed in this case.

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There is a design reason why the print heads are changed when you change an ink cartridge is changed. The print head isn't made to be reused and the quality of your print will suffer at some point if you reuse the same print head 6 or 7 times. I would get new cartridges and be happy with the print quality that a new cartridges will bring.

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i have a brother mfc 5440cn printer,error message says out of black ink,i replaced it,still says out of ink,i opened and checked micro switch,then bypassed micro switch,still reads out of black ink and wont go any further than that

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Beside of the color ink there are photocouplers, check them

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it sounds like a manufactuer defect

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If you have used generic ink the head is clogged and cant be cleaned anymore.

Last chance is to use original brother ink which has cleaning fluids within the ink. Run the cleaning procedure twice and simply print 10 PAGES afterwards. Wait A DAY AND TRY TO PRINT IN MAG AGAIN:

If there will be no mag. the ph is definitley clogged and needs replacement.

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