Question about HP Photosmart M425 Digital Camera

5 Answers

Video problem after upload

When I upload a video onto my computer the video has no screen and its just black. I hear sound but there is no video. Anyone know what the problem is and what I can do to fix it?

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  • loreewills Jun 22, 2008

    After successfully downloading several videos to my vaio laptop, my latest attempt has audio but the picture is dark. It shows in the camera viewfinder, however. What has happened, and how can I get the video to appear? Thank you....

  • oats409 Aug 15, 2008

    I've got the same deal. I use the HP programs to upload the photos from the SD card, I must the files manually etc. and I keep getting the black screen with only the sound for my videos.

  • tmitch74 Dec 28, 2008

    A friends daughter has the HP Photosmart M425 and was unable to view video on the computer. We were able to finally view it with the vlc viewer and using gspot helped find what to use to burn into a dvd. We ended up using Roxio Easy CD Creator 10's DIVX to DVD Creator to burn it to DVD.

  • Anonymous Jan 26, 2009

    I have the same problem, but from I've read so far I do not see an easy solution... Help!

  • Anonymous Apr 29, 2009

    Same problem. AND why isn't there any sound on video playback for the camera?

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There is a way which i found out myself on how i can watch the video from my photosmart m425. im using quicktime pro to process and the video. it shows on it perfectly.

Posted on Jan 02, 2011

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All you need to do is download the latest codec from http://www.free-codecs.com/download_soft.php?d=5265&s=775 and also a word of advice, update your firmware to the latest version

Posted on Aug 01, 2009

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I have the same problem as above,How do I fix the problem?

Posted on May 13, 2009

Use vlc player

Posted on Sep 07, 2008

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I'm having thes same problem, BUT someone suggested this site and I'm uploading as we speak!!

http://www.divxmovies.com/codec/

Posted on Aug 13, 2008

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1 Answer

Ok, if i record mself singing and upload it to the computer...will i be able to here me sing there or not at all???


Hi,

Welcome to Fixya. All digitals camera has a features of video recordings, however they have the difference when you try to review or watch it thru the camera itself. I have the same camera as yours, First I thought that my camera was damaged because I don't hear any sounds at all when I'm trying to view/watch my brother's gradustion day. When I try to transfer all the data on my computer, thinking that trying to re-format the camera will be the resolution for my issue to hear the sounds of my recordings. While listening to a music while reviewing my pictures on the computer, I heard a different sounds, then when I try to pause my music, I'm happy to hear that its my brother's video on his graduation.

The answer to your question if your going to upload your video on your computer, YES! you can hear the sounds of your recordings thru your computer.

Please let me know if you have any question.

Thank you for using Fixya,
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Alexanderia,

Your camera records video in "Quicktime" format. The reason you aren't getting video, is because the program you are using to watch the video cannot recognize the video.

Simply download quicktime. You can get the free version here:
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Choose the top option for the quicktime player, or the bottom option if you would like "itunes" with it. It's up to you.

After installing quicktime, you may need to "right click" your video and choose "open with". You can then choose "quicktime"

You should be able to see and hear your video!

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