Question about Lexmark Printers & Copiers

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I purchased a lexmark 3480 printer new about a year ago and have just recently got round to trying to use it. After installing the cartridge which is simply enough I keep getting the prompt on the "Cartridge Incorrect" printer screen, I have installed another cartridge which i purchased at the same time. are you able to advise me where i am going wrong

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  • cuteascandie Jun 16, 2008

    Thanks for your help but it's telling us the cartridge is in correct.

    Have even tried putting the old original back and it is saying the same.

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Hmmm..well..did you do a calibration on that new set of cartridges?

Posted on Jun 16, 2008

  • P.Michael D'Acre
    P.Michael D'Acre Jun 16, 2008

    either way, you'll need to do a re calibration of those print heads..and maybe you'll reconsider the rating?

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How to replace the ink cartridge


1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.


2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.


3. Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.


4. Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.


5. Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.


do rate the solution if it helps

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1 Answer

Lost my manual, need to change the ink cartridge, help


  1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.

  2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.
  3. Step 3 Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.
  4. Step 4 Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.
  5. Step 5 Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.

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1 Answer

I have a all in one printer from Lexmark X4270. I recently purchase the black ink cartridge, but it doesn't recognize the cartridge has been installed and it keeps flashing "missing cartridge". What is...


Unfortunately I suspect there is a major fault that isn't worth repairing.

My father had a X1270 which developed a similar fault which could not be cured with cleaning or replacement cartridges. Dismantling it revealed no physical problems with connectors or cables, so it had to be the electronics.

Cost of a repair by a Lexmark agent would be far more than a new printer ! Printer only 15 months old when fault appeared.

My father has now moved and his new neighbour has just thrown his Lexmark in the bin - also less than two years old.

Personally would not touch a Lexmark again.

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1 Answer

Lexmark X5150 black ink cartridges won't print


The original Lexmark-branded 81 and 82 cartridges shouldn't cause a problem - regardless of the country of origin. I can't speak to any reman or refills, because quality varies widely. Have you contacted Lexmark's technical support - accessible via www.lexmark.com? There should be a solution for the Lexmark-branded cartridges. If that doesn't work, put one of the "bad" Lexmark cartridges in their recycling bag and include a note about your problem, including your email address.

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1 Answer

Ink cartridge


If you have a 3470, you need a #1 cartridge. If you have a 3480, you need a #2 cartridge. If it is a 3400 series, there is only one cartridge. It lets you print both in color and in black.

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I had the same problem with my X8300 printer. As the printer was less than a year old Lexmark sent me a new printer. I will keep this printer until it to goes wrong and then buy another brand. Lexmark - cheap and nasty, I am afraid.

Ivanhoe.

Nov 13, 2008 | Lexmark X5495 Printer

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HP PSC 1315 All-In-One InkJet Print Cartridge Error


Hello -
Did you perhaps not mean to post under the 1315? I am not sure if you have this printer or another model. The 1315 normally takes a different number ink cartridge.

Meanwhile - gotta tell you that the 1315 is the buggiest printer I ever had. If you purchased it recently and can find your receipt, I'd take it back! Since they've pretty much done away with the 1315, if it was a recent purchase, it was likely a clearance item from some place.

Try taking all the ink cartridges out, uninstall the printer entirely, and reinstall it (the entire printer, not just the cartridges). Blow your printer out with canned air as well - dust, pet hair, people hair, fuzz and general paper fibers can build up more than we think, and cause error messages and other printing problems.

That should help, if it was the 1315 model.

That being said, note that if it still doesn't work, and you have the 1315, save yourself a lot of grief and toss it in the trash and buy another cheap printer! 1315 is Bug City!

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Canon IP90 portable . No ink printing.


Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.

Before considering replacment, perform a clean on the printer. Due to variations between mac and pc, please see your documentation / support files on how to perform the clean on your printer.

After performing the clean, again perform the nozzle check to see if the problem is resolved.

If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.

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Lexmark x2500


Try cleaning the copper plates and install back again if the same message pops up try single cartridge if the error exits with 2 cartridges ,replace the cartridge as lexmark cart has 1 year warranty..

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1 Answer

Color cartridge error


Clean the needle-like contacts where the cartridge-contacts lean on when inserted in the printer.
And push them a few times with clean finger, maybe one of them does not push back on cartridge if the printer is not new.
If all "needles" are at the same level and clean, it should work, especially with genuine Lex cartridge.

If not, then the fact that this issue occured when using a compatible cartridge is pure coincidence and your printer has an age problem, maybe it can be solved by Lexmark specialist but the cost of repair will be higher then buying a new printer.

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