Question about HP Computers & Internet

1 Answer

My HP Compaq nx6610 hangs in all stages of booting and when starting up. The problems is when you press power switch to re-boot, the screen remains at "press F10 to enter bios." The same happens when I re-do the process. I tested the HDD and RAM at bios but this did not solve the problem. What I do is to remove the power cable and battery then put the battery back first before starting. Sometimes it works, sometimes not. It must not be overheating since my piriform speccy registers 30 degrees celsius only and besides the laptop is sitting on an auxiliary fan.I tried to reformat and re-install windows and all the programs but it did not help. What do you think could be the problem? Please help.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 20,706 Answers

Well they all do infected, (oldest story there is on PC';endless)
which OS?, oper. system. XP the Virus magnet?
HP only supports VISTA as newest OS for the OLD notebook
Rule1 : it must run on AC power only (wall power) battery out
batteries are shorted lived, and can short. so. get it out of there first.
get the PC working that try battery. LAST OF ALL.
That is first.
Its not hot, 30c is cold.
You re-installed, windows. via, what the HP disks?
DId you boot from the CD? from HP>? to do a fresh install?
or some old Microsoft disk? no disk or OS stated here.
When you use a CD to install after the setup.exe runs
it reboots the PC and the CD MUST be removed.
or keeps repeating the 1st phase of install for ever.
phase2 runs off HDD, to complete, if this fails the HDD dead.
HDD can be 1/2 good, and fail see? like a glass of water with small hole... bad.

if that fails, the HDD is bad, or power to it is weak. (wrong)
Did the install complete.?
DId you make sure BIOS is booting to the HDD?
HDD = hard disk drive.
My wild guess unseen is (near useless) IS, HDD bad.
put in a new SSD drive and win.
your PC is near end of support at HP
get the software seen below and keep it. for later.

here are drivers (pick your OS and use those) just drivers.

next get the media kit, from HP,

here is the media kit page, the official HP install disks or USB stick way.

Posted on Mar 28, 2017


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Laptop will not boot from either hard drive or boot cd - sometimes

I was able to fix my problem.
It was being caused by the DVDRW drive in the media bay.
I removed my DVDRW drive and it started to boot fine. I then cleaned the DVDRW contacts and inserted it back and viola - everything was back to normal.

Considering that we both have the same model and our laptops are the same age, you might want to check the drive.

Hope this helps.

Posted on Nov 30, 2007

  • 101 Answers

SOURCE: Amilo L7310GW will not boot up

Can you try switching on without the wireless mini pci card . but exercise care while disconnecting the thin two wires named MAIN & AUX from WLAN card .It is easy to remove this and you dont have to disassemble the entire notebook for this

Posted on Apr 30, 2008

  • 121 Answers

SOURCE: PXE-E61 Media test Failure

try to load setup defaults in bios

Posted on May 28, 2008

  • 1314 Answers

SOURCE: compaq presario 2199us notebook does not boot

No, not a battery problem. The computer would still boot, it would just reload defaults.

It sounds like it is hanging attempting to look for the hard drive. Try removing the hard drive and see if you can get into BIOS then. If so, then that is your problem. Post back if it isn't and we'll go a step further.

Posted on Jul 06, 2009

  • 175 Answers

SOURCE: system won't boot - show's green battery icon only


Contact with notebook repairing engineer. Might be coz of some short circuit, BIOS corruption or any malfunction of the hardware.


Posted on Jul 08, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

As I am using my HP, Compaq 6720s laptop sometimes, and now more regularly the screen breakup into colourful lines and the system stops reacting, a hang in effect. The screen breakup used to come with a...

Hello, Abdi.

I have some suggestions for you. It's possible that your hard drive is failing. Run Diagnostics and check your hard drive. Upon boot, press F12 rapidly (or could be F2) and choose the Diagnostics.

Another suggestion is to use System Restore, in the event that your operating system file(s) is problematic. Again, boot your system to Safe Mode (press F8 repeatedly when powering on). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, all your updates will roll back to that date. Follow the process.

Hope this helps.

Sep 02, 2011 | HP Compaq 6720s Notebook

2 Answers

BLANK SCREEN ON MY hp compaq nx9420. my laptop was working fine and then when restarted I got a blank screen. The power LED and cahrging LED both light up but screen remains blank. have changed the video...

Did it display any video at all with boot options or HP logo? Any POST test or beeps after you started the laptop?
Try removing the power ac adapter and battery. then only boot it up with just the AC adapter (no battery).
Good Luck, JAJ

Mar 30, 2010 | HP Compaq nx9420 Notebook

1 Answer


1>Take the battery out of the computer, unplug all external devices, and disconnect the ac adapter i.e there has to be no power source to the computer.
2>Press and hold the power button for 1 min and then put the battery in and connect the ac adapter
3>Start the computer and start tapping on f10 key till you get the BIOS screen, (grey screen with system informatiom, configuration ,... and etc on the top), press f9 and then press f10 to exit
4>If the issue is still not resolved ,start tapping on esc( may be del if not esc) as you restart the computer and select boot from hdd.

Jan 10, 2010 | HP Compaq Presario V2000 Notebook

1 Answer

My pc doesn't startup up

I had this problem too but I then downloaded the most recent BIOS driver from the HP web site and that seems to be working. At least it now starts and boots correctly but I still have the problem that it tends to hangs up after a short while.

May 01, 2009 | HP Compaq nc6000 Notebook

1 Answer

While booting hang , only showing f10 boot screen .

Here it is.
1. When asked to press F10, do it! It will take you into bios setup, then load "bios defaults", then "save and exit"

You should also try to update you bios and all your drivers. Come back here for instructions if #1 do not solve your problem.

If you find my solution usefull, please rate it at
Thank you ;)

Mar 28, 2009 | HP Compaq nx6110 PC Laptop

1 Answer

Desktop won't complete boot

Open up the desktop and replace your CMOS battery, or atleast test it and see if the re-booting stops. If not and you have your XP installation disc you may have to do a system repair, start your pc with disc in and press enter when prompted, but make sure that your cd drive is set up as first boot in the bios.

Dec 11, 2006 | HP Compaq dc5100 Small Form Factor PC...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

241 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides