Question about Philips GOGEAR SA6045 MP3 Player

1 Answer

Broken go gear

Ever since I downloaded an update
every time i turn my go gear on it always says "waiting for usb connection" and stays there

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  • dreamingm Jun 15, 2008

    my gogear will not support songs from limewire, and when I plug it into the computer, the list on thegogear will not show up. what shat i do??

  • mitran Jul 22, 2008

    I have this exact problem right after following Philips instruction "to the T" in applying the driver update.



    "ever since I downloaded an update
    every time i turn my go gear on it always says "waiting for usb connection" and stays there"

    Philips CSR: if you're monitoring this...what you we do?

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Taht - your USB port is not connecting with the GoGear. With GoGear connected,
go to Start -> Control Panel --> system --> hardware --> Device Manager - and find the yellow or red exclamation mark under Universal Serial bus Controllers; right click and update driver

if that still does not work, or no yellow exclamation is present, then runa Repair in Philips Device Manager

dreaming - your GoGear will absolutely support songs from Limewire if they are in mp3 format; if the songs do not show up in Windows Media Player, there is a chance that the computer does not recognize your Gogear:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Posted on Jun 20, 2008

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Posted on Jan 02, 2017

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Reset the player first. If it still occurs, then go to the Philips Device Manager, and attempt both the Repair and the Update (Warning: this will delete all songs off your player). If you do not have the Philips Device Manager, rerun your installation Cd or grab the Device Manager from the Philips website.If it still fails:

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Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

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