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When you program your HD converter, it searches for all available channels in your area and you may find, as I have, channels you never knew existed. As for the audio problem, some of the found channels may be so weak that all you get is the picture - no sound. You can delete the problem channels but they are likely to pop up again on your next programming run.
Check the converter box. Many have a volume setting that is usually set very low at the factory. On the remote control for the converter check to see if there are volume buttons. If so, change the converter box volume higher, to a level that makes the TV audio level "normal", then use the volume control on the TV for adjustment as you watch. If you set the volume on the converter box too high, you may get some distortion in the audio from your TV. So adjust the converter box to find the proper output from your TV without distortion.
Re scan your channels. Analog is gone and alot of channels have moved. Just re-run the setup on your converter and it should be fine. The channel numbers may change, but the programming hasn't. Hope this helps
Try these steps:
1. Turn on your TV and change it to channel 3 or 4.
2. Press the power button on your Insignia Remote control. The converter light will be turn on in stand by mode (the red light appears). Press the power button again, the blue light will be on.
3. On your Insignia remote control, press the menu button.
4. A menu items appear, navigate to the autoscan item to scan channel.
Make sure your TV is tuned to channel 3. If you don't see a picture from the converter box change the TV to channel 4 and check for the converter box output.
If you continue to have a problem with the installation, the FCC has a hotline to help solve setup problems. They can even arrange for someone to come help with the setup at no charge to you. Call 1-888-CALL-FCC.
Follows steps below to program your Insignia Converter Box:
1. Turn on your TV using your TV remote control and change its channel to 3 or 4.
2. Turn on the convert box; the blue light on the converter box is on. If you press the power button again, the red light on the converter box will be on, but do Not turn it to Red!!! Your insignia's other buttons will not response if it in red light mode!!!
3. Then press the Menu button on the Insignia remote control. A wizard will appear. The wizard does not appear if your TV is not in channel 3 or 4.
4. Follow the wizard instructions to scan channels.
I kind of think the people that wrote the manuals didn't bother hooking up a unit. Here is some help.
The converter box is nothing more then a tv tuner that picks up a digital signal and converts it into analog so your tv can view it.
The vcr, to record programs has to be set to channel 3 or 4 (whatever the converter box is broadcasting on) to record. The converter for the vcr will have to set to whatever channel you want to record from every time you use the vcr and left on as this is the only was the vcr can pick up a signal. Make sure the power saver on the converter box is set to off.
If your tv converter box has digital pass through, all you have to do is turn the tv converter box off and it your tv should pick up the singal from your vcr when you play tapes. You also use this method to access the menu on the vcr.
You have to use the RCA plugs on the back of the converter box and the tv (red,yellow and white). Or you can attach the antenna wire to box and then attach the wire that comes with the converter that is listed as to the tv and instead attach it to the antenna in on the vcr. The converter box will determine which channel your vcr will get a singal to record from. Your VCR for every program will be set to channel 3 or 4 (depending on what your converter box is set to broadcast on). Make sure the power saver on the converter box is turned off as if you want to record a program in say 4 hours, if the converter box turns off in 2, your vcr will have nothing to record.
I ran seperate coaxible cable to the tv from vcr and unplug the tv converter box everytime I want to watch the vcr. You can also use the RCA cord to send the signal from the vcr to the tv and use the input signal to watch your recorded programs. I had static showing up everytime I played it through the second converter box thus I solved it by running a seperate coax line. I don't know if you will have this problem, just wanted you to be aware.