Ge profile side by side model tpx2 4pryfbb serial number ls-2858840
Water collects on bottom of freezer. after 6-8 weeks, it fills the bottom (frozen) but then water starts appearing on floor in front of freezer. water appears to be coming from rear of compartment, as the ice is built up against back wall at bottom (visible only after removing food.
for "water on kitchen floor or on bottom of freezer," troubleshooting section of manual states "drain in bottom of the freezer clogged."
but there is nothing in the manual about the drain, i.e., where it is or how to clean it.
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You have a clogged drain system in the freezer, as the unit will defrost daily, the water can't leave the freezer properly and the water collects. You need to de-ice the freezer and clean out the drain tube at the bottom of the freezer section under the evaporator. Good Luck
Open the freezer door, remove the bottom tray, smash the ice on the floor with your fist to remove it. Now get a glass of hot water and pour it into the trough which is at the bottom of the back wall of the freezer. Allow a few minutes for the ice to melt then remove it with an ice pick or scrrewdriver. Once the ice is out, pour more hot water into the trough. Now take a long tube ( an old washer fill hose works perfectly) and stick one end in the hole in the trough. Now fill your mouth with warm water and blow it very hard through the tube. Once the drain is clear, pour some hot water and a very little amount of bleach through the hole.
if you can get ice but not water from the dispenser then suspect a frozen water line within the door . Check you get water to the connector at the bottom of the freezer door. Sometimes you can clear the blockage by connecting a steamer to the pipe but this will only be a temporary fix . If the pipe has frozen within 6 inches of the dispenser outlet then there is a heater mod that can be fitted WR49X10173