Question about Lexmark X5470 All-In-One InkJet Printer

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Lemark 5400 can't faxor rec fax give phon lone error message

Havse dsl modom can't fax or rec fax give phone line error message

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  • PREMIE Jun 16, 2008

    no phone and fax possible
    install en uninstall cd

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If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...

Phone line to splitter -splitter to Fax mech(Line Jack)...

Problem Receiving--
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...

Posted on Jun 19, 2008

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1 Answer

Comm error message


PROBABLY BAD PHONE LINE, CAN TRY SOME OF THE FOLLOWING
SLOW DOWN THE RX TO 1700
TURN OFF ECM
INSTALL DSL FILTER EVEN IF ITS NOT A DSL LINE
MAKE SURE THE PHONE COPANY KNOWS ITS A FAX LINE
IF ITS VOIP IT MAY NEVER WORK WELL
RESEAT ALL CONNECTORS IN FAX 3900
TRY SETTING TO MMR
MAY ALSO BE PROBLEM WITH THE SENDING FAX MACHINEOR, THERE PHONE LINE

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Can't send or receive faxes on my Canon MF 6550


Make sure you cartridges are not empty and properly installed. Also make sure the paper is properly installed.
Thanks,
lee

Jul 28, 2008 | Canon imageCLASS MF6550 All-In-One Laser...

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No one seems to know how to get the HP C6180 All in one FAX to work after it gives the error message UNABLE TO SEND OR RECEIVE FAXES, Press OK. Someone at HP surely has an answer to this problem. It...


The first thing I can suggest is you connect the unit to a known working regular unshared/non dsl phone line.

Check for dial tone.. if you get one.. place the unit in auto answer and call it using a cell phone etc.

If that works.. send a test fax.. at least you will know if the unit functions as designed.. chances are it will.

You do not mention if your DSL is via a Splitter (usually at the NID box) or filter.. or both however it sounds like a filter. A lot depends on how your phone outlets are wired.. if they are Daisy Chained.. you need to check every single filter and every single wall plate connection.. There are three basic wire routing techniques.. also known as Topology.. without knowing your style it is hard to diagnose.. regardless..

Some faxes are more likely to fail to any type of line "noise" than others.

You may need to replace the splitter.. or filter(s) or both..

I have seen broken wires behind the wall plate and even at the NID box on the side of the house. Often these wires appear connected until you examine them closely.

Again.. if you are not sure how the place is wired every jack should be tested. Even had lightning burn a needle sized hole in the phone line once causing a lot of line noise.. especially when it rained.

Disconnect the modem from the line and try the fax.. if it works.. you may have a faulty modem or a leaky port.. so to speak.. which would introduce line noise or interference to the voice line.

Finally as simple as this sounds.. check all he settings on the fax machine.. especially the tone/pulse setting. Obviously it should be set to tone.. these settings should not have changed.. but if it lost power.. worth checking.

Your problem is more than likely a DSL equipment related issue or a termninal connection issue then a fax machine problem.

Best of luck to you


Feb 24, 2011 | HP Photosmart C6100 All-In-One Printer

1 Answer

Fax rec 2-3 pgs OK, then disconnects and gives Comm Error


These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

Feb 04, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

I can't send a fax on my lexmark 5400. It gets to


Do you have or does the receiving party have a DIGITAL phone line?

ALL fax machines are ANALOG devices.

Jun 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

I have the lexmark 6500 andwhen i fax i keep getting a fax error message.


check and make sure you are not using a dsl filter on the fax line and your dsl is disabled when sending also check the fax send and recieve type

Sep 12, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Cannot send or receive fax


Is the fax also connected to the pc, it may be monopolising the line.

Jan 24, 2008 | Lexmark X4270 All-In-One InkJet Printer

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Cannot recieve faxes


you need to watch during ringing period need to click ok or press what ever message says.

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