Question about Tomtom GO 300 GPS Receiver
My touch screen seems to press itself again and again, which is making it very difficult to use the device as it keeps clicking in a certain place automatically. So at times it goes forward onto random screens, then other times in goes back when I am trying to change settings. Any ideas for fixing it? I wonder if there is a sensitivity setting or something?
I had the same problem. I took off the plastic screen protecter that I had placed on it (the same plastic you place on a camera screen to stop it from getting scratched and dirty) and cleaned out the crevices around the screen as I thought that maybe the dirt and the plastic was pushing on the screen and making it super sensitive. (and there was quite a bit of grime after owning it for a little over a year) So far it solved the problem. Hope this works for you.
When I called Tom-Tom they told me I could not get it repaired after the warranty was over, which means no more Tom-Tom products for me, and that the only way it might work would be for me to erase all memory and re-download... and I would have lost all of the voice programs on it. The voice instructions was the only reason I purchased it at $400. Now I own a new Garmin as back up on the road in case this thing should break down. At least the Garmin can be sent in for repairs once the warranty is over. Good luck!
Posted on Dec 06, 2009
Tips for a great answer:
Jul 11, 2014 | Garmin GPS Devices
*Master reset your Garmin Device:
1.Start with the unit OFF and unplugged from
2.Touch and hold the lower right corner of the
screen with an index finger or the eraser end of a pencil
3.Continue touching and holding the lower right
hand corner of the screen then power the unit ON
4.Release the power button when the device
5.You will see a new message: Do you
really want to erase all user data?
6.Remove your finger from the touchscreen when
this message displays - Touch Yes
7.The device will automatically reset. Please
follow the on screen prompts on the nuvi .
*If the touchscreen is incorrectly detecting
where your finger touches the screen, the screen may need to be calibrated.
1.Power the unit On.From the Where to? and
View map screen, touch Settings . Touch Display>Touch Re-calibrate
2.A new screen will display that says Press
Dot,Touch the Center of the Dot.
>Keep touching the center of the dot as it
moves around the screen.
3.When Calibration Complete appears on the
screen, please touch OK.
The screen will now be Re-calibrated.
*If the screen is not responding to touch, the
device may not have enough power to function properly. Recharge the battery
completely and try again. If the battery does not charge, it may need to be
If the screen is still not responding to touch
commands or displaying properly, the display may need to be replaced. If sound
comes from the device, it is likely the motherboard is working, and only the
display needs to be replaced.
Before replacing the display, check that the ribbon cables connecting the display to the motherboard are connected securely.
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