Question about Tomtom GO 300 GPS Receiver

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Ultra Sensitive Screen


My touch screen seems to press itself again and again, which is making it very difficult to use the device as it keeps clicking in a certain place automatically. So at times it goes forward onto random screens, then other times in goes back when I am trying to change settings. Any ideas for fixing it? I wonder if there is a sensitivity setting or something?



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  • smkendall Jun 30, 2008

    I have used TomTom Home to update software on the 300 but ultrasensitive screen symptoms still causes TomTom to jump from function to function. Tried copying sd card to 2nd freshly formatted card. Suspect problem may be internal to Go 300 circuit board. VERY FRUSTRATING


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I had the same problem. I took off the plastic screen protecter that I had placed on it (the same plastic you place on a camera screen to stop it from getting scratched and dirty) and cleaned out the crevices around the screen as I thought that maybe the dirt and the plastic was pushing on the screen and making it super sensitive. (and there was quite a bit of grime after owning it for a little over a year) So far it solved the problem. Hope this works for you.
When I called Tom-Tom they told me I could not get it repaired after the warranty was over, which means no more Tom-Tom products for me, and that the only way it might work would be for me to erase all memory and re-download... and I would have lost all of the voice programs on it. The voice instructions was the only reason I purchased it at $400. Now I own a new Garmin as back up on the road in case this thing should break down. At least the Garmin can be sent in for repairs once the warranty is over. Good luck!

Posted on Dec 06, 2009

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