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My neighbor who has a Toshiba laptop computer is unable to sign onto the internet using my wireless. It does not even bring up my wireless as an option. Can you help us with a solution

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If your neighbor cannot see your wireless network then he is most likely too far away from your wireless router to get a decent signal and therefore signing onto your network won't help at all..

Posted on Nov 07, 2010

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Just having the wireless router without connecting it to cable modem or DSL modem will not allow you to get onto the Internet. The wireless card in your computer/laptop will allow you to get onto the Internet at a free public WiFi hot spot location such as McDonalds, Star Bucks, at the airport.
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For most cases, this works. Go to your device manager and scroll down to your network adapters. Right click on one of them....preferably the wireless first and delete it. Uninstall it but keep the driver files. Reboot the computer and let windows find the drivers and reinstall the hardware. Once this is accomplished, let the pc settle and see if your wireless reconnects to the router, if so try to connect and sign in and then try to open a browser window. If you get online, get back into the device manager and this time uninstall the ethernet adapter and perform the same steps. Good luck

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It appears that your neighbour has an unprotected wireless router setup for you (and anyone else) to connect into his router and get onto the Internet. You should suggest to him to secure his wireless router.

To connect into your own wireless router, you need to configure the wireless card with your router's wireless configuration settings, eg.the SSID and encryption settings. Check your router manual on how to configure the router or go to the Belkin WEB site to download this info.
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Hi.

This method will hard reset the wireless drivers back to default settings.
What i want you to do is right click "computer" select "manage" and then "device manager", a list will populate, then click on the + sign next to "network adapters" and right click on the wireless adapter and "un-install" the device, reboot the PC and wait for windows to detect the wireless card and install the drivers for it, this will appear in the system tray (bottom right hand side) when its done try to connect again.


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First of all sorry to hear your story. But I guess you shouldn't think there is no solution left. I am Toshiba Technical Specialist and I used to work for Toshiba. Toshiba recovery CD is obtainable from Toshiba. you can call their hotline number or you can go to Toshiba authorized dealer. Recovery CD Cost about $39 including shipping. Alternately there is no harm to use different XP Operating System as long its correctly installed. But for the drivers you need to download from http://support.toshiba.com (if you dont use the Recovery CD)

If you need further info please post your request.

Good Luck

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