Hello.. hoping you can shed some light here.. my 650 screen will not wake up. i thought maybe i had a software issue so i did a soft-reset; hard-reset and when neither of those helped I ran a zero-out reset. after that the screen came back to live but it is unstable; fading in and out and displaying in a manner similar to signal interference on a TV.
The phone was bought used on ebay a few months ago in good condition and has not been abused to my knowledge.
It has been suggested that i check the cable connections inside the casing which i can do once i get the right screwdriver to fit it. Meanwhile I wanted to ask you guys if this sounds familiar and if I should just consider this phone a lemon.
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Factory Reset for Treo 700p and 680 smartphones
If you've set a password on your smartphone, any hard reset will automatically become a Factory Reset. With this method, you'll enter a password and then perform a hard reset.
On your smartphone, launch the Security application. 2.If the Password box says "Unassigned," tap the box and create a password for your smartphone. 3.Once the password has been set, disconnect your smartphone from the AC charger and take off the battery cover. Do not remove the battery yet. 4.Hold down Power/End . 5.While holding down Power/End , remove the battery. Then insert it again. 6.While still holding Power/End , the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
Keep holding the Power button during this screen. When you see this screen, you can release the Power button.
7.A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP. 8.If you performed this reset correctly, the screen will go blank after several minutes, and you will not be able to turn on your device. The charging LED will not light up. (any other activity - such as the Palm OS logo and then the Applications launcher appearing - means the reset was performed incorrectly; try again) 9.Your device will appear "dead." To wake up your smartphone, perform a soft reset.
it may need a software rest if it don"t work go to reinstal software first chake it out
Press and hold the Power (on/off) button on the front panel of your device.
While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device (where's the reset hole?).
If you see a progress bar (see below), keep holding the Power button.
Next, the Palm Powered screen will appear. Release the Power button when you see it.
You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.
Warning: A hard reset will erase everything on your
device. All your data will be removed, and formats, preferences and
other settings are restored to their factory default settings. Don't
perform a hard reset unless you've backed up your data, or you're
willing to lose everything. HotSync note:Some third-party applications change the way your
device backs up data. Other third-party applications do not back up
data. If you have third-party software on your device, please contact
the developer to learn what components are backed up during a HotSync
operation, and if HotSync conduits are altered. Any data not backed up
will be lost.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks,
my treo 650 just turned of the light of the screen.thought it was only battery.i pulled out the battery then put it back again,the light is on and say palmOne with a bar loading.then the light was gone again.try to sign on but nothing does
Ihave a PALM TREO butIT IS not a phone and I had the same thing happen to me.
What worked for me was # 2
If you have not tried it yet try this!
1). Press the reset set button on the back of the Palm.
2)This is a little bit more memory destructive and you might want to back up you data cause it will wipe out everything!
hold down the power key and press the reset button!
Could be a software conflict if you have added any other stuff to the phone, can also happen if you touch the phone on your face. How did the soft reset work out? Try a hard reset after a back up, if this solves it then it is probably a software issue.
I heard this happens after updating the Treo 650 with the new version 1.17. Is this your case? If so just remove the new update...
Anyway, you can try the soft restart or even Performing a system reset(from the user guide p.170):
Performing a soft reset A soft reset is similar to restarting a computer. If your Treo is not responding or
you have trouble synchronizing with your computer, a soft reset may help.
1. Press the Battery Door Release button and slide the battery door downward
to remove it from your Treo.
2. Use the stylus tip to gently press the reset button on the back of your Treo.