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My computer is not connecting to my Dynex wireless router. I've called my locate cable subscriber and they told me that it's a router problem. I've disconnected the router several times and it shows that I have a strong connection but I'm unable to log onto any of my computers.

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First off, verify that you can connect to your cable modem directly. After that, hook up your Dynex wireless router and reboot your cable modem. After this, directly connect your computer to the Dynex router (using a cable). If you cannot get an Internet connection, then there is some issue with your Dynex router configuration. It's possible that there might be an IP address conflict with the cable modem. It would be best to contact support for configuring the Dynex.

If you can connect to the Internet with your computer connected directly to the Dynex router, then there must be some router configuration problem affecting your ability to connect wirelessly. You'll have to check the configuration--might be a good idea to completely reset the router and start over. If that doesn't help, you should contact Dynex customer support, as each router has its own configuration specifics. Good luck.

Posted on Nov 07, 2010

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http://www.dynexsupport.com/product/?pid=DX-WEGRTR

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I have switehed to Grande Cable and my router will not work


ok, lets test the first obvious things. keep in mind that i'm not trying to be insulting at all. i don't know if my words may come across that way, but that is not my intent.

have you unplugged both the modem AND the router, connected them, THEN powered them on? the modem in particular may need to be unplugged for a time varying from 10 seconds to 60 seconds.

is the cable good? try using this cable to connect your modem to the computer. try using another (even if shorter) known-to-work cable to make this connection.

if the long cable fails, and the short one works, then that is likely our problem. if they both work great, we keep looking.

please let me know how these tests help you.

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