Question about Samsung Washing Machines

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I'VE WF8550NGW, THE START/PAUSE BOTTON NOT WORKING while washing for the first time, during spinnig it was making loud noise n moving a lot. so i tried to pause, it dint so i switched off (power off switch), after adjusting the levelling feet its showing the same time remaining and the start/ pause switch not showing any response. please help

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  • Rick Ead
    Rick Ead Nov 07, 2010

    is this samsung a new machine? how old is the unit? if the machine is new who installed it and did they remove the packing bolts?Also does the machine give you an error code?
    Thanks i await your reply
    Rick

  • faisalnetsec Nov 09, 2010

    this is brand new. 3 -4 days old now, it happened while washing for da first time.
    it doesnt show any error code.
    yes i did remove the shipping bolts
    thanx

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  • 1,998 Answers

Did u level the machine before you started it with a level? if you did not then u would need to level the machine because this would throw off how the machine spins which also on a samsung would cause it to not to start up again. If your machine is 3-4 days old then it is also under warranty and you can easily call for them to come fix the machine. Please right back if you do not have the warranty on your machine and ill instruct you how to get to the technical manual located on the inside of the machine thanks again.
Rick

Posted on Nov 09, 2010

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