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RCA DHG 535-2 Cable/telephone modem installed by Comcast. It is beeping about every 10 seconds. All front light are solid green except "link" which is flashing. How can I stop the beeping?

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Have you contacted Comcast about this?

Since they installed it, it is more than likey their equipment. Give them a call on their support line. Their support people will be able to remote in and check that box.

Posted on Nov 07, 2010

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Comcast internet


Hi,
Yes you can get the internet with that modem but only through a cable connection.
Here is the specs on that particular model for your information >>>>>>>>>>




http://www.newwavecom.com/phone/pdfs/DS_DHG535_200802.pdf




Regards.

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Here is the usb driver it is directly from the disc for the Thompson 535-2 cable/voice modem. I know this is not on the internet anywhere so please share.


http://rapidshare.com/files/303844631/RCAThompson535usbdriver.rar.html

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Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

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