Question about Microsoft Xbox 360 Console

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Tray won't open and all games freeze

Hello,
My Xbox 360 is having issues with the tray not opening and when it does all games I try to play freeze. I spent too much money on this for this to be happening.

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  • Anonymous Jan 21, 2009

    All my games for my 360, freeze. Not matter what I do they all just freeze. anyone hgot a solution?

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You Should sent it to microsoft or if your warranty had expired then u must dismantle your console. once dismantled there should be a small cog at the bottom of the disc drive if you turn that anti clockwise it should manually unjam ur drive

Posted on Jun 15, 2008

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Tray won't open and game freezes


This has happend to me 3 times and it was so annoying, what you should do is send it back for repair. When you get it back try it and see if it works, if it does i would recommend playing 30 min - 1 hour a day to avoid damage to the console again. If you get it back and the same thing happens and the disk tray screws up aswell as the games then i would consider getting the PS3 and see how that goes.
I hope i helped you.

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Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

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