Question about Lexmark Printers & Copiers

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I cant' get my Lexmark printer to scan, it says "cannot retreive application list" this happened before and I went to All in one center to do it and I cant find it either.

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  • jjbula Sep 06, 2008

    I cannot get a Lexmark x5470 All in one to scan on a windows Vista (32 bit) operating system.

    I downloaded new drivers, searched the knowledge base and installed 2 separate patches and I still get "cannot retrieve application list".

    Any suggestions?


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  • 197 Answers

You may need new drivers

www.lexmark.com

Posted on Jun 15, 2008

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Downloading application list - cant retreive application


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Trying to scan, says "cannot retreive application


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.



You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/dbCiI6. Select your operating system, download and execute the file.

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A problem occurs with your scan driver. You will need to reinstall it to correct the problem.

Another way to scan is to use the scanner option in your computer. Go to Control Panel. Double click the Scanners & Cameras icon. Feed your documents in the printer before starting the scan process.

Try it.
Please give this answer a four thumbs up rating it this help you.
Thank you for using Fixya

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1- Click Start (If you have Windows XP, Click Start and then Click Run)
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Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.

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if you dont have the program installed find your installation disk and when u re-install it, it should come up again

SH33P

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