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Television cannot find channels in TV2 Dish network connection. Screen says "No Channels in Master List...it works find downstairs with the TV1 connection...my old Motorola works with either connection so I know the satillite signal is there

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  • jayeburney Nov 16, 2010

    the Dish recevier was indeed the problem, it only worked for one ty in the HD format so I had to upgrade to one that would handle two. thanks

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It sounds like the Dish receiver is having a problem. Have you tried calling Dish to see if they can reset the signal to the receiver (the Dish box attached to the TV...)? If they do that and it still has problems they should replace the Dish Receiver at no cost to you.. That should resolve the issue.

Thanks, let me know if you have any questions or concerns, just reply to my answer here and I will be right back with you.

Tim

Posted on Nov 07, 2010

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Dual control noted on Dish tv screen but cannot change stations separately on both tvs


Each TV receiver has to be fed with a separate cable from the lnb. They can not be bridges or split.

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Dish remote 2 changes channels on both tvs and dish remote 1 changes channels on both tvs


Is the receiver in dual mode? Go to the receiver, open the door, and hit the mode key. If both TVs are still showing the same thing, then the issue is not the mode.

Go to TV 2 (the one without the receiver) and make sure the TV is tuned to channel 60 or 73. If it is still showing the same thing, go to TV1 (the one with the receiver) and hit Menu, system setup, Installation, modulation (menu 6-1-5). make sure the modulation for tv2 matches which channel you put your tv2 on.

Still showing the same thing? check the back of the receiver, the RCA cables (red/white/yellow) are plugged into the TV1 ports not the TV2 ports.

Showing different things but the remote still changes channels on both tvs? Go to TV1, hit menu twice, near the bottom there are two boxes each with a number. This is the address for each remote (tv1 and tv2). On the TV2 remote hold sat until it stays lit, choose a number different than on the screen, touch pound (#), the sat light blinks three times, hit record, the number on the screen should change to match the one you typed in.

Still being silly? Call a priest, you have a poltergeist!

Oct 24, 2013 | DISH Network IR Remote Control

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I have a Dish receiver 322. TV1 is set on channel 3 and TV2 is set on channel 116. Everything worked. We moved the receiver and TV1 into another room (right next door to where it was). We triple checked...


Hi hartbettinaI see where your TV2 has a blue screen, there are a couple of things you can doyou can do. The first things you want to do is press the buttons of MENU-6-1-5and see if TV2 is set to channel 60 or 73 and make sure TV2 is on that channel.Once TV2 is on the channel on the Modular Setup page you will want to unplugthe receiver for 10 seconds and plug it back in and it will reset itself. Iwill send a link that will help with these steps. http://www.dishnetwork.com/SupportSection/black-blue-tv2

Feb 27, 2011 | DISH Network 322 DTV Receiver

1 Answer

No picture and the fan will not stop running,


Are you receiving no picture on TV1 or TV2?

If it is on TV1 you will want to verify your television is on channel 3 or 4. In some cases with the VIP receivers it may be 65 or 72 as well. I would also suggest going through the inputs on the receiver. Most tvs would list it as a "tv/video", "source", or "input". You'll also want to make sure all connections are tight and secure. At last resort you can try a hard reset by unplugging the receiver for 10 seconds.

It no picture is on TV2, you will want to confirm what channel the TV should be on by using TV1. On TV1 go to Menu then press 6-1-5 and change TV2 to the channel showing in "TV2 out".

With the fan running that is completely normal as the DVR function is always in use. It always has the capability to be paused and to use the rewind function so the fan is always cooling the hard drive.

Nick Franta
DISH Network Customer Service

Feb 07, 2011 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Can't get my westinghouse tv to recognize dish network


Happy to help get that fixed right away!

You mentioned that your TV is not recognizing the DISH Network signal, since wedo not know how many TV's your receiver is able to support, or whether it's theTV1 or TV2 having the issue I will address them both.

The first thing we want to do is ensure that all connected components arepowered on (VCR, DVD Player, etc.). Check what channel or input your TV iscurrently on by powering the TV off then back on and noting the channel orinput that appears on screen when the TV is powered on.

If TV1:

Check what type of cable is used to connect the TV to the receiver. If you areusing a Coax Cable to connect the receiver to TV1, check the receiver'sback panel for the output name. If your receiver has a "TV CH 3/4Out" (non-ViP Receiver): Tune TV to channel 3 or channel 4,if it has "Home Distribution" output (ViP Receiver): Tune TVto channel 62 or 75. If using non-Coax (RCA, Component, orHDMI) to connect receiver to TV1, cycle through the inputs until pictureappears; most TVs have a "TV/Video", "Input", or"Source" button. If the issue persists, check that theconnections between your DISH receiver and your TV are secure then reset thereceiver by unplugging it from the outlet for 10 seconds then plugging it backin. If not fixed then connect another component (VCR, DVD Player, etc.) to thesame TV, using same cable, same input, and same channel to see if it works. Ifit works with the other component then call us at 1-800-333-DISH (3474) foradditional troubleshooting, if it still doesn't work with the other componentthen the cable should be replaced.

If TV2:

Access "Modulator Setup" from TV1 by pressing the menu button(on the top left of DISH remote) then pressing the numbers 6-1-5. Tune TV2 tothe channel that appears under "TV2 Out" on screen. If stillno picture, verify the mode (air or cable) that TV2 is on. Then change themodulator setup to match this mode (air or cable). After changing modulatorsetup, tune TV2 to the channel that appears under "TV2 Out" onscreen. Check that the connections between your DISH receiver and your TV aresecure then reset the receiver by unplugging it from the outlet for 10 secondsthen plugging it back in. If not fixed then connect another component (VCR, DVDPlayer, etc.) to the same TV, using same cable, same input, and same channel tosee if it works. If it works with the other component then call us at1-800-333-DISH (3474) for additional troubleshooting, if it still doesn't workwith the other component then the cable should be replaced.


Phillip Chang
DISH Network Customer Service Representative

Feb 06, 2011 | Westinghouse SK-32H240S Television

2 Answers

Cannot get it to work with dish network. It won't accept channel input either!


Hello! If your tv just won't cycle to the correct channel you can change the setting if its tv1 you need a channel scan if it's tv2 try these steps:
http://www.dishnetwork.com/SupportSection/video

Daniel Busa
DISH Network Customer Service

Dec 31, 2010 | Insignia IS-LCDTV32 32 in. Television

1 Answer

I have dish network and am trying to watch tv on my gateway plasma. how do i connect my satelite cable to plasma to get picture?


We would like to guide you through the connection process,but depending on what kind of receiver and TV you have this process may vary.Visit our "How to connect receiver" page here:http://www.dishnetwork.com/SupportSection/setup-receiver.

Once we have everything connected correctly, check what channel or input yourTV is currently on by powering the TV off then back on and noting the channelor input that appears on screen when the TV is powered on.

Steps for getting picture on TV1:
If you are using a Coax Cable to connect the receiver to TV1, check thereceiver's back panel for the output name. If your receiver has a "TVCH 3/4 out" (non-ViP Receiver): Tune TV to channel 3 or channel4, if it has "Home Distribution" output (ViP Receiver):Tune TV to channel 62 or 75. If using non-Coax (RCA,Component, or HDMI) to connect receiver to TV1, cycle through the inputs untilpicture appears (this information may appear on the remote sticker), mostTVs have a "TV/Video", "Input", or "Source" button.

Steps for getting picture on TV2:
Access "Modulator Setup" from TV1 by pressing "menu"then 6-1-5. Tune TV2 to the channel that appears under "TV2 Out" onscreen. If still no picture, change the "TV2 Out" mode fromAir to Cable, or if it's already on Cable, change it to Air. Then change thechannel of TV2 to what is now displayed under "TV2 Out".
If the issue is only on ONE receiver, unplug the DISH receiver for10 seconds and plug back in. It may take up to 5 minutes for the reset processto be completed. If you still are not getting a picture, connect anothercomponent (VCR, DVD Player, etc.) to the same TV, using same cable, same input,and same channel to see if it works. If it works give us a call at1-800-333-DISH (3474) for additional troubleshooting, if you don't get apicture with the other component, replace the cable.

Hope this steps help, and thank you for being a valued DISH Network customer!

Phillip Chang DISH Network Customer Service Representative

Dec 02, 2010 | Gateway GTW-P42M303 42 in. Plasma...

1 Answer

My remote control only works for tv on & off and volume but not to change dish channel


I experienced this problem as well. I have a dual receiver and had issues turning channels on TV2; but counld easily access the volume. After reading the Dish manual, I learned that my TV1 and TV2 remotes connect through different signals (IR = infrared for TV1; and UHF= ultra-high frequency for TV2).

Check your remote to see if there is a UHF logo at the very bottom (under the Dish Network logo). The UHF remote sends ultra-high frequency radio signals to a UHF antenna which is connected to the back panel of the receiver. Make sure that you receiver is properly dusted and then check to make certain that the UHF antenna located on the back of the receiver is positioned straight-up. When the antenna is not correctly positioned it can cause problems with your remote signals.

Oct 06, 2010 | DISH Network IR Remote Control

1 Answer

Ok.. the remote has been set to my tv and cuts it on and off. the volume works but when i select the SAT button it does not bring up the menu schedule to browse the channels? The tv I'm trying to figure...


Hey there, Cheri Torres with DISH Network Customer Service.I came across your post recently and wanted to see if I could help. It soundslike your remote is going to need to be readdressed to the DISH Networkreceiver box. You will first need to take your TV2 remote to the TV1 location.I will list here for you the steps on readdressing the DISH Network remotecontrol. I hope you find these instructions useful and if you have any furtherquestions or concerns feel free to post back here or email me at Cheri.Torres@Dishnetwork.com.:)
Instructions for addressing the remote to the receiver.

  1. Go to System Info screen. You can do this by either pressing the system info button on the front of the receiver box or by pressing the power button then press the channel up button once.
  2. Once you are in the system info screen you will see primary remote address(TV1) and secondary remote address(TV2). For your particular scenario you will want to change the secondary remote address number.
  3. Hold down the SAT button until all mode lights light up.
  4. Enter a number between 1 and 15 using the numeric keypad on the remote.
  5. Press the pound (#) button
  6. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 4 will appear in the System Info screen under Remote Address.

Jan 02, 2010 | DISH Network 135899 Remote Control

1 Answer

DISH Network DVR-625 - Audio Problem


FIRST TRY CONNECTING THE RECEIVER TO THE TV VIA A DIFFERENT MEDIUM SUCH AS RCA INPUTS IF CURRENTLY CONNECTED WITH COAX.

If the problem is still evident you can send the TV1signal to TV2 or vice versa. This is accomplished by switching the output cables from tv 1 to tv 2 and changing the tv you want to use as your "monitor" to the proper channel. If viewing tv1 on tv2 change the TV channel from 60 air or 73 cable to 3. if using tv1 to view tv2 the process is the oppposite from 3 to 60air or 73cable.

To check which channel tv2 is modulated to do the following:

go to TV2 and with it on press menu, 6, 1, and then 5 on the Dish remote. That will dispay both tv output channels. You only need to be concerned with TV2.

This should isolate the problem by either it being present on both TV's using the TV1 output, which would mean the internals of the receiver are faulty, or if it is fine on the other TV it would indicate that the problem lies with the TV itself which is unlikely.This is assuming the FIRST method did noyt resolve the problem.

You may also want to try running the medium source from the back of the receiver directly to the TV.

This is all assuming you receive your locals through the satellite and not an off air antenna. Hope this helps you out.

Aug 08, 2008 | DISH Network DVR-625 DTV Receiver /...

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