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Make sure that the toner cartridges are installed properly.Make sure that the drum unit is installed properly.Make sure that the belt unit is installed properly. Perform the calibration. Adjust the colour by using the custom setting in the driver and by using the control panel. Colours the printer can print and colours you see on a monitor are different. The printer may not be able to reproduce the colours on your monitor. Make sure that you use paper that meets the printer's specifications. Put in a new drum unit.Put in a new belt unit. Check the printer's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.Identify the colour causing the problem and put in a new toner cartridge. If the problem continues, put in a new drum unit. Also visit >> Image Defect Troubleshooting
YOU SHOULD USE HP 21 BLACK INK CARTRIDGE FOR BLACK PRINTING.IF YOU USE 22 COLOUR CARTRIDGE YOU WILL GET ONLY GREAY PRINTING ONLY.I AM RIGHT?IF YOU USE COLOUR CARTRIDGES MAY YOU WILL GET MONEY LOSE. BECOS IT WILL FINISH EARLY.BLACK INK COST IS LESSTHAN COLOUR INK CARTRIDGES. SO YOU SHOULD BUY BLACK CARTRIDGE FOR REAL BLACK PRINTING.
The chip on the cartridge tells the printer how much ink is left in the cartridge. If the chip says the cartridge is empty, it won't print no matter how much ink is left. That said I think you got refills that didn't get the chips reset or compatibles (non-Epson brand cartridge body) with poorly made chips that expired before they should have. You need to have all the cartridges installed with functioning chips to use your printer. You need to buy new cartridges of the ones your printer thinks are empty. I recommend Cartridge World for refills because they make a quality product that doesn't have these kind of "novice" refiller problems. I would never buy refills or compatibles off the internet because you get what you pay for.
It could well be the printer head (the area where the cartridge locks into the printer) has gummed up contacts. Take a soft, lint-free cloth and wipe down gently wipe down the face of the contacts. Keep wiping until all residue is removed. Reinstall a color cartridge and then run the printer's software alignment utility (this is part of the software that comes with the printer).
Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .
hi penned2you, when you say that you have installed new colour cartridge, is it a new refilled cartridge or an original from the manufacturer? cause if it is refilled then most of the time depending on the level of ink that was in it... the printer will not accept it, when you say you have tried different ones, do you mean different empties that were in there before? cause if it is then the printer will not accept them either. to get them to be accepted you have first know that the printer stores 3 cartridges in memory and so you have to let it read for eg. the colour catridge #i, then #2 then #3, after cartidge #3 is inserted then colour #1 will now be accepted. the same goes for the black if you're using original cartridges then these steps dont apply... the only thing i know of to rectify the problem is to clean the printer cartridge contacts and then cleaning the carriage contacts. if done correctly it should work. if not then give me some more info on your situation, casue i would suspect that the printer itself maybe damaged (if it is infact you have inserted more than one different new original cartridges) if these intructions helped in any way please rate it and also to let me know how it turns out.
thanx
bye
Try to clean the print cartridge contact points with a good rubber eraser and clean the printer side cartridge contacts with good lint free cotton cloth. Then first insert Black cartridge and then colour cartridge. Use some more pressure while attaching the cartridges.
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