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Re: battery will not take charge from wall unit
Remove the battery for several minutes, replace the battery and plug the wall socket in, leave it for several hours. The battery is probably too dead to do anything, and recharges very slowly. If this doesn't work, try a replacement battery, before you send the unit in for repairs.
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check that you have the battery in the correct way
if it has batteries like AA , AAA or what ever the negative terminal of the battery goes against the coil spring so if you have them all facing the same way, that may be why they are not charging
the screen shutting down at this stage would be cause the batteries are flat
of course you could always bet new fully charged rechargeable batteries and put them in correctly to see if the rest works
What color is the power light when the system shuts off?
Red: If the power light is red, or flashing red, when the system turns off, then the system's battery needs to be charged.
Blue: If the power light is blue when the
system turns off, then there appears to be a problem with the system and
it will need to be repaired.
If the orange recharge indicator light blinks while the system is
plugged in and charging, then it is likely that the battery is not
If you have ensured that the battery is installed properly but the orange
light still blinks, check to make sure that the battery is a licensed
by Nintendo. The only licensed Nintendo DSi battery will have the model
number "TWL-003" (Nintendo DSi) or "UTL-003" (Nintendo DSi XL) and will
display Nintendo's logo. Call 1-800-255-3700 if you still need help.
If the battery is depleted and it's not in a powered mount, that will happen. Recharge the unit via the USB cable if necessary and make sure the battery is charged at least 4 hours before re-attempting.
My friend had the same issue as you mention. Puts his Zumo 550 on his bike only to have it discharge in a few hours. He later found out the pins on his motorcycle cradle had corroded and therefore was not keeping the Zumo charged. His solution was to purchase a new motorcycle cradle at about $100.00 CDN.
Experience the same problem with my Zumo 550. Told by service advisor @ Radio World that this is a common problem. Unit needs to be charged on the DC charger occasionally. The motorcycle mount and car mounts, I was told, does not charge the battery on these units, but maintains a charged battery.
There is an ISSUE with the DEAD ZUMO, however some of the are solved, and some need to be shipped back.
There are a couple of options.
1) remove the battery, keep power button pressed for a few minutes. install battery, try.
2) fully recharge the battery with the wall charger, try
3) With a fully charged battery, press and hold the + button and press the power button(hard reset).
4) hold thumb firmly on top left of touch screen and hold power button till it switches on(hard reset).
5) Try a different battery (fully charged)
6) Ship it to Garmin
I charged it for about an hour on the bus connector (wall outlet did not appear to generate any charge). I then opened up the back and removed the battery. Put the battery back in; see if it starts. If so, turn off immiediately and continue to charge it to a full charge (at least 12 hours).
I found other users who experienced the same problem when their battery drained down to a very low level. The unit goes zombie and needs both a charge AND full reset (battery removal) before it can be resurrected.