Question about HP LaserJet CM1312 All-In-One Printer
You get that error when you are trying to upload the firmware and the printer power was interrupted.
1. Close the firmware update tool on the computer if it is still active on the screen, and then turn off the product. 2. If the product is on a network, connect a USB cable (2 meters or less) from the product to an open port on the computer. HP recommends that this be a direct connection instead of through a hub. 3. Turn on the product, and then wait for the message ready 2 Download to appear. 4. On the computer, cancel any alerts about a new device being connected. 5. On the computer, open the Printers and Faxes control panel. 6. Right-click the printer driver for the product model that is being updated, and then click Properties. 7. In the Properties dialog box, click the Ports tab. 8. Note the name of the port that the product is currently connected to for use later when reconnecting at the end of this process. 9. Click the check box next to USB001. If USB001 is already connected to another USB device, click USBXXX where "XXX" is the highest-numbered USB device that has a description of "Virtual printer port for USB". Using the scroll bars on the right side of the window might be necessary, depending on the number of devices installed. 10. Click OK to accept the change and apply the settings. 11. Restart the firmware update tool on the computer, and then select the same product that was just created. 12. Start the firmware download. 13. Verify that the control panel display shows Erasing and then Programming, indicating that the update process has begun. Do not interrupt the firmware update process. 14. The product should momentarily show the message Complete. Turn the product off and then back on. The product will not automatically reboot. 15. When the product reboots, on the computer, cancel any alerts about a new device being connected. 16. Print a configuration page to verify that the update occurred. 17. Return to the Printers and Faxes dialog box, right-click the printer driver for the product model that
is being updated, and then click Properties 18. In the Properties dialog box, click the Ports tab. 19. Click the check box next to the previous port to which the product was connected before the update began.
Posted on Nov 07, 2010
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Posted on Jan 02, 2017
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