Question about Maytag Neptune Washer

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My maytag neptune shutoff midcycle. power is at the outlet, but the panel is dark and the door is locked

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  • kevin Nov 07, 2010

    Hi Dan,

    I have unplugged it a couple of times for extended periods and no change - still a dark panel and a locked door.



    Is there a way to get the door open manually?



    If it is a control panel, what is a ballpark cost to repair?



    Thanks, Kevin

  • kevin Nov 07, 2010

    Daniel,
    Sorry for not understanding your message. To open the door (that is still locked), I need to remove the liquid dispensor from the top and then look for the access cord?

    Also, if it is a control panel issue, do you know how much it would cost to fix (ballpark)?

    Thanks, Kevin

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Hi
Dark panel states an issue with the control going bad and should be replaced. However, you can first leave it unplugged for 10-15 minutes and let me know its model# if you need further help.
Daniel

Posted on Nov 07, 2010

  • Daniel Scott
    Daniel Scott Nov 07, 2010

    Hi Kevin

    An emergency access cord (filament) is attached to the sliding gear, should the wax motor fail in the extended position and entry into the washer is necessary. To gain access to the cable, removal of the dispenser bezel is necessary. Once removed, the cable is exposed. By carefully applying both a steady pull of the access cord and opening force to the door, the wax motor is overridden and the sliding gear is pulled from right to left away from engagement with the rotating gear. Thus, allowing the rotating gear to release the wire loop of the door.

    REMOVAL
    1. Remove the front panel and raise the top cover to expose the door lock mechanism.
    2. Remove the wires from the lock switches, wax motor and light fixture.
    3. Remove light.
    4. Remove two 5/16" hex-head screws securing the switch support to the metal shroud support.

    Hope this helps... Please post back if you need further information.
    Daniel

  • Daniel Scott
    Daniel Scott Nov 07, 2010

    Yes you are right. However, if it is the control panel then you can expect around $200.

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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I have a Kenmore clothes washer. It shutoff midcycle and I can't get it unlocked. It acts like it has no electricity. I have tried the outlet and it is good. I have plugged it into different outlets and it...


is it a front load washer i think it is if so is there a panel under door if so remove panal 2 or 3 screws you will see a drain pump note un plug washer get a bucket unscrew filter plug slowley to drain water with washer unpluged reachup on right hand side you will fill the door latch on the bottum of latch there is a cord pull down that should unlock door then you can get modle number so we can figur out what went wrong

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Maytag Neptune Tripping circuit breaker midcycle


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May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

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2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

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My maytag neptune front load washer won't unlock. I may have to replace the wax motor per so many other blogs. I may be able to get to it in two days. Meanwhile, I have expensive clothes locked inside my...


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1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
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4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.

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Maytag Neptune MAH6700AWW cant find door release


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1 Answer

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