Question about Konica Minolta magicolor 2300DL Laser Printer

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How can I reset drum it was removed by mistake and when I try to put it back in machine reads replace drum

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  • barryrl Nov 07, 2010

    Not toner it is the drum cartridge that is the problem.

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Hi. I provided you a link on how to replace the DRUM. The process on how to install the DRUM is in this article. Please click here.

Posted on Nov 07, 2010

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Here is a web blog about things you can try:
http://www.fixyourownprinter.com/forums/laser/25521
There is a metal tab that apparantly can be pushed back into the toner, making the machine think it's news, and that's the first thing I would try, and sounds like it may be a fix.
Good luck, and hope this helps.

Posted on Nov 07, 2010

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Posted on Jan 02, 2017

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1 Answer

How do I reset drum error message


These machines need to have their drum units replaced every 12000 pages. If you have replaced it then it needs to have the machine reset. Normally the instructions are included in the box with the new drum unit but not many people read these.

  1. Open the front cover (Where you put the cartridge and drum unit in)
  2. Press the Back Button
  3. Display reads "Replace Drum 1. Yes 2. No"
  4. Press the number 1
  5. The display reads "Accepted"
  6. Close the Front Cover
If you have not replaced the drum unit and you reset the drum counter you will see a noticeable degradation of the printouts coming from the machine.

Oct 06, 2014 | Brother MFC-7420 Printer

1 Answer

How do I replace the DR420 drum unit


Open the front door, remove the cartridge, take apart the Toner and put it on the new drum and put it back. make sure you reset the counter. ALL info are in the New Drum box

Sep 24, 2014 | Brother IntelliFAX-2840 Laser Fax Machine

1 Answer

My printer says drum troubleshooting contact guide manual and maintence I did eveything but still not working


Hi there,
If the display shows drum error you can try cleaning it by following the steps below:
1. Open the front cover. 2. Pull the drum (black) and toner (gray) towards you, put a little force on it. 3. Remove the toner by holding down the tab on the side of the drum, then pull the toner out. 4. Use a dry lint-free cloth to clean the roller inside the drum unit. Make sure to remove any excess toner from it. 5. Put the toner back to the drum, make sure that it clicks, Reinstall the drum and toner back to the machine, 6. Close the cover.

If the display still shows drum error, go ahead and do the drum reset.

1. Open the front cover 2. Press the Options button on the control panel 3. The display should show "Replace Drum - 1. Yes 2. No 4. Press 1 to reset the drum count 5. Close front cover. The display should show the date & time
If still it shows drum error, The drum unit needs to be replace. After replacing the drum unit, do the drum reset again,
Hope this helps.

May 08, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

How to reset the drum on a Brother 7840


Remove old drum from the unit.
Remove toner and install in the new drum.
Place Drum Back in the machine, leave cover open.
With the cover door open Hold Clear/Back button (about 5 sec.) until the Lcd reads Replace/Reset Drum? yes? no?
Press 1 for yes and close cover.
The machine will cycle and restart, once it says ready the counter has been reset to 100%

Feb 18, 2011 | Brother MFC 7840W Printer

1 Answer

I have this model printer (brother mfc-7840W) and i'm getting an error on the screen-it says Drum Error. See troubelshooting and maintenance chapter in the user manual


If you have the manual follow the steps for trouble shooting.
It will tell you to remove the drum, remove toner, clean corona wire and reinstall. If that does not solve the issue it will recomend replacing the drum. You can check your drum life by going to menu- press machine info, choose option 3 drum life and press ok. This will show you the remaining percentage of your drum if the number shows less than 25% replace the unit.
If it shows more than 50% you can reset the drum counter allowing the machine to read it as a new unit.( Bare in mind this will change the usage meter back to 100%, you will have to keep an eye out for print defects or light pages as this will signal the end of the drum life) to reset page counter remove the drum from the machine, with the front door open press Clear/back until the lcd displays reset drum yes? no? press 1 for yes and reinstall drum. The machine will cycle until ready; if this still has not cleared the message you will need to contact brother for a manual reset or service.

Jan 05, 2011 | Brother MFC 7840W Printer

1 Answer

Screen still says wants new drum?


If it's similar to the 7020, you remove the toner/drum, put it back in and DON'T CLOSE THE DOOR! When you power up the DCP, it will give you language about resetting the drum.

Your manual will tell you how to step to Machine and read the number of copies and drum percentage menu.


Carl

Nov 10, 2009 | Brother DCP-8040 Copier

1 Answer

Drum makes noise after I unscrewed the screws inside the machine.


You will have to remove the drum from the front and replace the drum support cup kit.

May 23, 2009 | Frigidaire FDE647RF Dryer

1 Answer

I REPLACED THE DRUM IN MY FAX AND IT STILL READS DRUM LOW..HOW DO I RESET IT?


From a previous solution from
jankasony
Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Click on this link. Or copy and paste it into your browser.
If I could be of further assistance, let me know.
If this solves your issue, please be kind to rate it.
Thanks, Joe

May 14, 2009 | Brother MFC-8860DN All-In-One Laser...

5 Answers

Reset drum - brother mfc-8860dn


Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Jan 06, 2008 | Brother MFC-8860DN Printer

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