Question about Panasonic KX-P8420 Laser Printer

3 Answers

What is Error 32 on a panasonic KX-P8000 / 8420.

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  • chris36826 Nov 06, 2010

    Your solution to a generic troubleshooting link at panasonic is of no help at all. I already know it is not a normal user servicable problem. The advice to "Turn the printer off and back on again. If the error persists, call for
    service" is of no value. I have a little experience with fixing printers and I wanted to know what Error 32 actually was so that I didn't have to spend lots of time in diagnosis, and can get on and fix it.

  • chris36826 Nov 07, 2010

    Thanks for the information, but I don't think my problem is a memory error. The printer prints a complete page but the page does not fully exit the fuser. The page is not crinkled or twisted or jammed in the fuser, so I am inclined to think the problem is a clutch or sensor. Any other thoughts ??

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  • Master
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Error 32 on Panasonic KX-8000 / 8420 is ALSO a "Memory Error". Try to power cycle the multi-function printer by turning it off, disconnecting the power cable from the wall socket and leave it disconnected for 10 minutes. Then plug it back in and turn it ON.

If the same problem occur, then you need to contact the manufacturer for service. It the problem remains after the power cycle, it means that it has a deeper problem.

Thank you and good luck!

Posted on Nov 07, 2010

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Error 32 means Windows cannot install the drivers for this device because it cannot access the drive or network location that has the setup files on it.

Posted on Nov 08, 2010

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  • Panasonic Master
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Hi,

Error 32 is generic error on Panasonic Printer.
Click on the Troubleshoot link below to diagnose the issue and find solution for it.

The link is helpful and i request you to bookmark it for further assistance.

Troubleshoot Link

Posted on Nov 06, 2010

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