Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW
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Posted on Jan 02, 2017
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
You have a defective thermistor and damper control in the fresh food or a bad control board.
Check the thermistor first.
Also, adjust the return air damper at the bottom left side of the fresh food sction to warmer.
Posted on Feb 21, 2009
I had this problem and did 3 things to correct it:
1st: I changed out the Main Circuit Board in the back of the fridge.... very easy to do, but that wasn't the problem.
2nd: I changed out the Dispenser Circuit board, which is behind the touch panel. Also very easy to do, just snaps out. but that also wasn't the problem
3rd: I checked the wire harness connection point located behind the grill at the bottom front of the fridge underneath the freezer side. This is also very easy to do, and son of a ..... that is what is was. Moister from mopping the floor had started to corrode the connections. So I purchases a cheap 3 wire plug and cut out the old and spliced in the new. You don’t actually need the plug, you can hard wire direct but if you ever have to take the door off you will have to cut the wires.
So now I’m the proud owner of an extra functioning Main Circuit Board and Dispenser Circuit board if anyone is in need.
Posted on Aug 07, 2009
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