Question about Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive

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Hard drive is not powering up. Tried other cables, computers, etc. Light will not come on. Seems dead. Now what do I do to retrieve info?

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Get a new hard drive ENCLOSURE and install the actual hard drive (take it out of the old enclosure first) into the new enclosure.

Posted on Nov 06, 2010

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Posted on Jan 02, 2017

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2 Answers

Can I retrieve data from a non-working hard drive?


There are people who can retrieve data from dead hard drives but it can be costly so get quotes first-- look in the phone book
other than that the data is long gone

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The issue I have with my Seagate Expansion 1TB is unfortunately self inflicted. When trying to power on my hard drive I mistakenly connected the power supply for my laptop. My laptop, I guess I would...


All might not be lost.
You can retrieve the info off the drive by pulling it out of the casing.
You hopfully just burned the board on the enclosure.

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Hi, I re-installed the hard drive on this laptop (Toshiba Satellite M45-S169), but the hard drive is unresponsive. Not sure if I installed correctly, or the hard drive is dead. The power light comes on,...


If drive not spinning, definitely dead. If spins and not recognized by laptop cmos, the logic board on drive is toast.
Afraid that you have a nice cute paperweight.

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Yes, it's fixable, no , it's not worth it - it will cost you to fix it almost as a new pc. To recover your files just take the hard disk out and put it in a external enclosure  - around $25 - and plug it in in another pc.You will end up with an external disk, just wipe all Windows related stuff and use it as a backup.

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Dead processor. good hard drive


get external hard drive shell, place the hard drive in it, the connect via firewire or usb all your info should be intact except if its a crash

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My aio is dead. want data retrieval.


Option 1. pull out hard disk. then insert to another laptop

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Mobile Hotdrive 2.5 HDD


The click click click is the hard drive trying to spin up. Either the hard drive is not getting enough power, which is not likely since you have tried it on other computers, or the hard drive is bad.
You've had the hard drive for a few years and I would say it's at the end of it's life. They are not end user repairable, so your only choice left is to get a new one.

Sep 24, 2008 | Computers & Internet

1 Answer

Where


There are a variety of things that can malfunction on your external hard drive:
1) The USB cable - Have you tried switching the USB cable?
2) The external hard drive casing
3)  The hard drive itself
If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure.  Hard drive enclosures are available at any local computer store, and also available by going to our website at www.iomagic.com and clicking on Drive Enclosure.  Make sure to get the right size enclosure.  The I250HD35 has a 3.5" Hard Drive inside it, which is a standard desktop hard drive.

If you put your hard drive in another enclosure and it still won't show up on any of your computers, then your best bet at retrieving your data is to contact a data recovery specialist.   After you have retrieved your data, we will replace your unit if you are still within your warranty period. For specific warranty and replacement information, go to www.iomagic.com and click on Support.
Have a nice day,
I/O Magic Technical Support
 

May 14, 2008 | IO Magic Corporation GigaBank (I250HD35)...

1 Answer

Power will not turn off


Why isn't JVC monitoring this site and answering the questions?

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