Question about Verbatim (96532) 50 GB USB 20 Hard Drive
First thing you should know, hard drive is unbiased when it comes to OS.
Now there can be multiple problems in your case,
1. May be you don't have drivers installed in your windows PC.
2. May be your hardrive format is not compatible with the windows.
3. Or it may have internal hardware problem.
Posted on May 20, 2017
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Posted on Jan 02, 2017
SOURCE: verbatim usb issue
Depending on whether youre on a mac or pc, you should go to DISK UTILITY or HARDWARE PROFILER or MY COMPUTER. You may need to format it to your computer's legible format type.
MS-DOS being universal
Posted on Oct 22, 2007
Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.
Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.
Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps
Posted on Apr 10, 2009
A Hard disk making noise, does not sound too good. if it was waorking before on both PC's & not having issues then it has to be with the unit. try on a nother computer. if its the same thing i suggest you look for that warranty card of yours.
Posted on Jun 10, 2009
usualy it means that it has an error,try checking that the cables to the drive are connected properly if there all fine try shutting the usb drive off and turing it back on after 3 min.
you should turn your PC off also and restart it.
if that does not work you need to post more information about your PC and periferal devices.
Posted on Jul 19, 2009
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
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